Catering Manager

Lincolnshire Aviation Heritage Centre; Lincoln; On-site; GBP 25,000 - 30,000; Full time

Job summary

A heritage café organization in Lincoln is seeking a dynamic Café Manager to oversee operations of a themed café preserving wartime history. This role involves leading a small team to provide outstanding customer service in a nostalgic setting, ensuring visitors feel connected to the past. Ideal candidates will possess strong leadership skills and a passion for creating a welcoming atmosphere. The café plays a crucial role in the organization's mission, making this a unique opportunity to enrich visitor experiences.

Qualifications

• Experience in a managerial role, preferably in a café or customer service environment.
• Strong communication and leadership skills.
• Ability to create a welcoming atmosphere for visitors.

Responsibilities

• Oversee daily operations of the NAAFI café.
• Ensure exceptional service in a heritage-themed setting.
• Lead and motivate the café team.

Skills

Team leadership

Customer service

Operational management

Job description

Job Description

Join a Remarkable Company with a Truly Special Mission

Lincolnshire Aviation Heritage Centre is a wonderful organisation dedicated to preserving Britains wartime history, and bringing it to life. At the heart of our work is the remembrance of Bomber Command and an ambitious and inspiring goal: to return our Avro Lancaster Just Jane to the skies.

Our newly refitted 1940s-style NAAFI café plays a key role in supporting this mission, providing a warm, friendly, and nostalgic environment for visitors, veterans, aviation enthusiasts, and families alike. Were now looking for a hands‑on, upbeat Café Manager / Team Leader to help lead this next chapter.

About the Role

This is not your average café job, its a chance to be part of living history.
Youll oversee the daily running of our heritage-themed NAAFI café, ensuring visitors enjoy exceptional service in a welcoming, period-inspired setting. Youll lead a small team, maintain operational standards, and help bring the 1940s spirit of camaraderie, community, and genuine hospitality to life.

Key Responsibilities

• Lead day-to-day café operations within our newly upgraded, authentic wartime-themed environment.
• Deliver warm, friendly service that reflects the spirit of a 1940s NAAFI.
• Supervise, coach, and motivate the café team.
• Manage rotas, daily tas...