Catering Customer Service Generalist - Free Lunch & Growth

bartlett mitchell - #WOxford; Oxford; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading catering company in Oxford is looking for a Customer Service Assistant / General Assistant to join their team. The role includes maintaining cleanliness in food areas, providing excellent customer service, and adhering to food safety practices. Ideal candidates will have customer service experience and hold Food Safety and Health & Safety Level 2 certificates. The position operates on a zero-hour contract, offering flexibility and various staff benefits including free lunches and professional development courses.

Benefits

Annual day off for your birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses

Discounts at retail and leisure outlets

Cycle-to-work scheme

Paid day off to volunteer

Free lunch every workday

Access to Mental Health Charter App

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave

Qualifications

• Experience in a customer service environment is required.
• Ability to follow procedures and display good food safety practices.
• Attention to detail in monitoring cleanliness and presentation of food areas.

Responsibilities

• Monitor counters and chillers to ensure they're clean and well-stocked.
• Provide prompt and efficient service to customers.
• Communicate confidently with customers to ensure positive experiences.

Skills

Customer service skills

Good merchandising skills

Till experience

Education

Food Safety Level 2 certificate

Health & Safety Level 2 certificate

Job description

A leading catering company in Oxford is looking for a Customer Service Assistant / General Assistant to join their team. The role includes maintaining cleanliness in food areas, providing excellent customer service, and adhering to food safety practices. Ideal candidates will have customer service experience and hold Food Safety and Health & Safety Level 2 certificates. The position operates on a zero-hour contract, offering flexibility and various staff benefits including free lunches and professional development courses.