Catering And Cleaning Supervisor - London

Equipment Sales & Service Limited.; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking a proactive Housekeeping & Catering Supervisor in the City of Westminster. The role involves supervising the housekeeping and catering teams, ensuring high hygiene and quality standards, and fostering a motivated environment. Candidates should have previous supervisory experience in a relevant field and possess strong leadership and organizational skills. Join a well-known business offering competitive pay and excellent career advancement opportunities.

Benefits

Contributory pension scheme

Career growth programs

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and exercise classes

Discount sharing with family and friends

Qualifications

• Previous supervisory experience in housekeeping, catering, or hospitality, ideally in a care setting.
• Strong leadership, communication, and organizational skills.
• Understanding of Health & Safety, COSHH, and Food Hygiene standards.

Responsibilities

• Supervise and train the housekeeping and catering team.
• Ensure professional appearance and standards among staff.
• Inspect housekeeping and catering standards to maintain quality.

Skills

Supervisory experience

Leadership skills

Communication skills

Organizational skills

Job description

White Oaks, part of Compass Group, is looking for a proactive and dedicated Housekeeping & Catering Supervisor to lead our friendly and professional team. In this role, you'll ensure that our residents enjoy a clean, safe, and welcoming environment, and that our catering service runs smoothly every day. This is a hands‑on leadership position where your attention to detail, organisational skills, and passion for quality service will make a real difference.

Responsibilities

• Supervise, support, and train the housekeeping and catering team to deliver high‑quality services.
• Ensure all staff arrive on time, maintain professional appearance, and follow uniform and grooming standards.
• Inspect, monitor, and record housekeeping and catering standards, taking action as needed to maintain Health & Safety, Food Hygiene, and company standards.
• Manage stock, ensuring items are controlled and used efficiently in line with budget targets.
• Plan and produce staff rotas, monitoring attendance via OurTime, to ensure effective coverage.
• Follow sickness and absence procedures and maintain accurate records.
• Build and maintain a motivated, customer‑focused team that handles feedback and complaints professionally.
• Maintain hygiene records, monitor temperatures, and report maintenance issues promptly.
• Deliver and record staff training, including Induction, Fire Safety, Health & Safety, Hygiene, and Skills development.
• Promote strong communication and positive relationships across the team, other departments, residents, and visitors.
• Manage security processes and provide operational reports as required.
• Carry out any reasonable duties requested by the Service Manager.
• Complete mandatory e‑learning and training.
• Treat residents, colleagues, and visitors with respect and dignity.
• Maintain confidentiality and actively support equality, diversity, and inclusion.

Qualifications

• Has previous supervisory experience in housekeeping, catering, or hospitality, ideally in a care setting.
• Demonstrates strong leadership, communication, and organisational skills.
• Understands and complies with Health & Safety, COSHH, and Food Hygiene standards.
• Is proactive, reliable, and passionate about maintaining high standards of cleanliness and service.
• Leads by example and motivates their team to deliver excellent service.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families