Casualty Claims Handler

Lawes Insurance Recruitment; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de recrutement recherche un Claims Handler spécialisé dans les Casualty Claims pour rejoindre son équipe à Glasgow. Le candidat idéal devra évaluer des réclamations, négocier des règlements et offrir un service client exemplaire. Des compétences en communication et une expérience dans le secteur de l'assurance sont souhaitables.

Qualifications

• Expérience dans les services financiers ou le secteur de l'assurance.
• Expérience en gestion des réclamations de type Casualty préférable.

Responsibilities

• Évaluer une gamme de réclamations simples et complexes.
• Négocier le règlement des réclamations.
• Assurer un haut niveau de service client.

Skills

Communication écrite et verbale

Compétences informatiques

Tools

Microsoft Office

Job description

We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.

RESPONSIBILITIES

• Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
• Identify and handle customer complaints effectively
• Negotiate settlement of claims and ensure high levels of customer care
• Engage with internal partners and clients to ensure fair and robust investigation of claim cases
• Participate in audits when required

QUALIFICATIONS

• Experience in the financial services or insurance sector preferred
• Experience dealing with Casualty Claims is advantageous
• Proficiency in Microsoft Office applications

EXPERIENCE

• Proven work experience in a customer-facing environment
• Experience working in a commercial insurance claims environment is advantageous

SKILLS

• Strong written and verbal communication skills
• Ability to acquire new IT skills

DAY-TO-DAY

• Handling a portfolio of up to 350 casualty claims
• Dealing with policyholders and brokers
• Providing a professional claims service at all times

If you have the relevant experience or know someone that does please contact us now on 07458162859or email us at [e-mail]