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Casualty Claims Handler

Lawes Insurance Recruitment

Glasgow

On-site

GBP 25,000 - 35,000

Full time

21 days ago

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Job summary

Une entreprise de recrutement recherche un Claims Handler spécialisé dans les Casualty Claims pour rejoindre son équipe à Glasgow. Le candidat idéal devra évaluer des réclamations, négocier des règlements et offrir un service client exemplaire. Des compétences en communication et une expérience dans le secteur de l'assurance sont souhaitables.

Qualifications

  • Expérience dans les services financiers ou le secteur de l'assurance.
  • Expérience en gestion des réclamations de type Casualty préférable.

Responsibilities

  • Évaluer une gamme de réclamations simples et complexes.
  • Négocier le règlement des réclamations.
  • Assurer un haut niveau de service client.

Skills

Communication écrite et verbale
Compétences informatiques

Tools

Microsoft Office

Job description

We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.

RESPONSIBILITIES

  • Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
  • Identify and handle customer complaints effectively
  • Negotiate settlement of claims and ensure high levels of customer care
  • Engage with internal partners and clients to ensure fair and robust investigation of claim cases
  • Participate in audits when required

QUALIFICATIONS

  • Experience in the financial services or insurance sector preferred
  • Experience dealing with Casualty Claims is advantageous
  • Proficiency in Microsoft Office applications

EXPERIENCE

  • Proven work experience in a customer-facing environment
  • Experience working in a commercial insurance claims environment is advantageous

SKILLS

  • Strong written and verbal communication skills
  • Ability to acquire new IT skills

DAY-TO-DAY

  • Handling a portfolio of up to 350 casualty claims
  • Dealing with policyholders and brokers
  • Providing a professional claims service at all times

If you have the relevant experience or know someone that does please contact us now on 07458162859or email us at admin@lawesgroup.co.uk

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