Casual General Assistant

Thomas Franks Ltd; Princes Risborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading catering company in Princes Risborough is seeking a Casual General Assistant to support daily operations and customer service. The role includes preparing food, assisting customers, and maintaining hygiene standards. Ideal candidates will have experience in a fast-paced environment, be adaptable, and have a Level 2 Food Hygiene qualification. This position offers competitive pay and various benefits, including free meals and career progression opportunities.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and development

Well established apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Previous experience in fast-paced catering environment.
• Ability to demonstrate reasonable/good understanding of verbal English.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Responsibilities

• Support the team with serving customers and replenishing stocks.
• Prepare service areas for daily business related to meal service.
• Ensure adherence to food hygiene and health & safety policies.

Skills

Team working abilities

Listening skills

Ability to work on own initiative

Impeccable personal presentation

Food hygiene certificate

Education

Level 2 Food Hygiene qualification

Job description

Casual General Assistant

Princes Risborough

Contract: Casual
Salary: £12.21
Hours: per week

A UK charity which trains dogs to alert deaf people to a variety of sounds in Princes Risborough. This location caters from breakfast and lunch through the on site café and also provides hospitality along with external events. This location operates 7 days a week so working patterns tend to be 5 over 7 days.

We have a fantastic opportunity for you as Casual General Assistant to join one of our fantastic locations in Princes Risborough.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.