Casual Function Manager

Bath & North East Somerset Council; Clays End; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local government authority in the United Kingdom is seeking a Casual Function Manager to manage the delivery of events at historic venues like the Roman Baths. The ideal candidate will have substantial event management experience and a passion for outstanding customer service. Key responsibilities include liaison with event organizers, supervising staff, and ensuring safety standards are met. This role offers flexible working while contributing to community events.

Qualifications

• Significant previous event management experience in a front-line role.
• Experience working in, and mindful of, a historic building.
• Strong communication skills and customer service experience.

Responsibilities

• Manage the on-site delivery of events to high standards.
• Build strong relationships with event organisers.
• Supervise on-site contractors and staff.
• Ensure safety during events and manage emergencies.

Skills

Customer service

Event management

Communication

Attention to detail

Education

General education with high standard of written and spoken English

Job description

Overview

Bath & North East Somerset Council’s overriding purpose is to improve people’s lives.

About the Team

We are recruiting confident and proactive Casual Function Managers to join Bath’s Historic Venues Team. The team delivers all private and ticketed events at the Roman Baths & Pump Room, the Guildhall, Victoria Art Gallery and Heritage Parks. Events range from proposals, weddings, conferences, concerts, dinners and drinks receptions and parties.

About the Role

The primary purpose of this role is to manage the on‑site delivery of events to a high standard, balancing the creation of unforgettable experiences with the protection of our historic buildings and the maintenance of health & safety standards for all on‑site.

Key responsibilities

• Customer Liaison: Build strong relationships with event organisers, being responsive and accommodating of any last‑minute requests or changes.
• Security & Safety: Maintain good order during functions, halt any event that risks the building, contents, or Council’s license, and report any damage.
• Contractor & Staff Supervision: Supervise on‑site contractors, including caterers, security staff, and the team of Events Assistants.
• Set up & Dismantling: Oversee and undertake the set up and dismantling of furniture and equipment for events according to client expectations and in line with the Council’s safety requirements.
• Emergency Management: Ensure the safe evacuation of staff and guests, deliver first aid confidently when required, and act as the primary contact for emergency services.

About You

We are seeking seasoned event professionals who are not only experienced in managing events but are also genuinely passionate about providing an outstanding five‑star customer experience. This role demands a commitment to excellence and a dedication to ensuring that every event attendee has a memorable and seamless experience.

Ideal candidates will demonstrate

• Significant previous event management experience in a front‑line role.
• Experience of working in, and being mindful of, a historic building.
• A good general education with a high standard of written and spoken English and a keen attention to detail.
• Significant exemplary customer service experience and strong communication skills.
• Experience of managing staff and contractors.

Contact

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Christine Lerwill, Client Liaison Manager by email at [e-mail] or by telephone on 01225 477786.

Important

Planned interview date: 14th January 2026.
No Agencies please.
*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of extern.

About Bath and North East Somerset Council

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to our benefits page.

Equality, Diversity and Inclusion

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion.

Disability Confident Employer

We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW.

Safeguarding Statement

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment, anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Notes

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
For more information about our values, visit our values page.