Castletown Community Primary School - Office Administrator

Sunderland City Council; Sunderland; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local authority in Sunderland is seeking a full-time Office Administrator for Castletown Community Primary School. This role involves managing the school office, serving as the first point of contact for visitors, and performing various administrative tasks such as data management and supporting the leadership team. A friendly and organized candidate with IT proficiency and a focus on safeguarding is desired. This is a term-time only position, offering a supportive work environment and development opportunities.

Benefits

Supportive school community

Training and professional development opportunities

Local Government Pension Scheme membership

Term-time-only working pattern

Qualifications

• Experience in a school office or educational environment is desirable but not essential.
• Able to work efficiently in a busy environment.
• Discreet, reliable, and committed to safeguarding and confidentiality.

Responsibilities

• Provide a warm, professional welcome to visitors, parents and pupils.
• Handle incoming calls, emails and general enquiries.
• Support the Senior Leadership Team with correspondence and scheduling.

Skills

Highly organised

Strong attention to detail

Confident using IT systems

Clear communication

Team player

Tools

Management Information System (SIMS)

Job description

Castletown Community Primary School

‘A family that nurtures excellence, aspiration and discovery’

Grange Road, Castletown, Sunderland, Tyne and Wear. SR5 3EQ
Telephone [phone]
Email [e-mail]
Website http://castletown.schooljotter2.com/

Headteacher – Mr. L. J. Duncan – MSc, BEng (Hons), PGCE
Chairperson of Governors – Mr. K. Bartley

Required for March 2026 or sooner if possible
Full time Office Administrator (TERM TIME ONLY)

Salary – Grade 4 (Point 12-17): £24,594 - £26,679

This will be a permanent full-time position – term time only. Hours: 37 hours per week

About the Role

We are seeking a friendly, organised and proactive School Office Administrator to join our busy school office. As the first point of contact for pupils, parents, staff and visitors, you will play a vital role in ensuring the smooth day-to-day running of the school.

This is an exciting opportunity for someone who enjoys working in a varied administrative role, where every day brings new challenges and the chance to make a real difference to our school community.

Key Responsibilities

• Provide a warm, professional welcome to visitors, parents and pupils
• Handle incoming calls, emails and general enquiries
• Carry out a range of administrative tasks including pupil data management, attendance recording and updating school systems
• Support the Senior Leadership Team with correspondence, scheduling and communication
• Assist with the organisation of school events and meetings
• Maintain accurate records in line with safeguarding and GDPR requirements
• Undertake general office duties such as filing, reproductions, orders and deliveries and managing mail

About You

• Highly organised with strong attention to detail
• Able to work efficiently in a busy environment
• Friendly, approachable and professional at all times
• Confident using a range of IT systems including Management Information System (SIMS) – training on school software can be provided if required
• Able to communicate clearly with staff, pupils, parents and external agencies
• Discreet, reliable, and committed to safeguarding and confidentiality
• A team player with a positive “can-do” attitude

Experience in a school office or educational environment is desirable but not essential; training and support will be provided for the right candidate.

What We Offer

• A welcoming, supportive and caring school community
• Supportive, hard-working colleagues and governors who care passionately about our school and local community
• Training and professional development opportunities
• A varied and rewarding role where no two days are the same
• Local Government Pension Scheme membership
• Term-time-only working pattern for a great work‑life balance

Application forms are available on request to the school office at the above address to whom they should be returned. Application forms can also be requested electronically by emailing [e-mail]

Visits to the school are warmly welcomed. Please contact the school office on 0191 5497777 to arrange a visit.

The post is exempt from the Rehabilitation of Offenders Act 1974 and therefore will be subjected to a DBS check from the Disclosure and Barring Service.

Castletown Primary School safeguards and protects its students and staff by being committed to respond in accordance with Sunderland Local Safeguarding Board Procedures.

Closing Date

Monday 5th January 2026

Visits to school: (please contact the school office if interested)
Shortlisting: Tuesday 6th January 2026
Interviews: w/c 19th January 2026