Case Manager - Residential Family Services Ilford

Brook Street UK; Ilford; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading Residential Family Centre in Ilford is seeking a dedicated Case Manager to support families and improve relationships while ensuring compliance with safeguarding standards. This full-time role involves managing a caseload, guiding both parents and children, and overseeing service operations. Ideal candidates should have childcare experience and be available for some evenings and weekends.

Qualifications

• Experience in managing family assessments and providing support.
• Strong understanding of safeguarding principles.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Manage a caseload of families throughout their assessment process.
• Act as a positive role model and provide guidance to both parents and children.
• Lead the day-to-day running of the service during shifts.

Skills

Experience in childcare

Guidance skills

Compliance knowledge

Job description

Case Manager - Residential Family Services

• Location : Ilford
• Full-time | 40 hours per week (includes some evenings, weekends & bank holidays)
• Salary : £29,000 - £31,500 per annum + overtime opportunities

Are you an experienced childcare professional with a passion for supporting families?

We're recruiting on behalf of a leading Residential Family Centre that provides a safe, supportive, and professional environment for families. They are looking for a Case Manager to join their dedicated team and play a key role in helping parents and children build meaningful relationships while ensuring the highest safeguarding standards.

What you'll be doing :

• Managing a caseload of families throughout their assessment process.
• Acting as a positive role model and providing guidance to both parents and children.
• Leading the safe day-to-day running of the service during shifts.
• Overseeing and supporting key workers, ensuring high-quality case records and reports.
• Liaising with local authorities, social workers, guardians, and other professionals.
• Supervising and supporting staff, including contributing to training and inductions.
• Ensuring compliance with safeguarding, health & safety, and Residential Family Centre Standards.

What we're looking for :

Minim…