Case Manager

Birmingham Women's and Children's NHS Foundation Trust; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK healthcare provider is seeking a full-time Case Manager in Birmingham to work within their Clinical Commissioning Hub. The role involves managing a designated caseload, ensuring quality and safety, and requires strong clinical experience, especially in mental health and autism. Candidates should possess relevant qualifications and have experience working in complex systems. Continuous professional development and training will be provided.

Benefits

Continuous professional development

Flexible working options

Qualifications

• Experience in complex systems with young people who have learning disabilities or autism.
• Knowledge of clinical governance systems.

Responsibilities

• Manage a designated caseload of patients in inpatient settings.
• Monitor quality and support the team to improve patient outcomes.

Skills

Case management skills

Interpersonal skills

Analytical skills

Knowledge of mental health legislation

Education

Registered Mental Health/Learning Disability Nurse

Relevant additional professional qualification (Degree, masters)

Job description

Go back Birmingham Women's and Children's NHS Foundation Trust

Case Manager

The closing date is 05 January 2026

Birmingham Women's and Children's NHS Foundation Trust is proud to be the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) also known as TOUCAN.

We are the integrated commissioners of provision for specialist mental health, learning disability and autism services, for young people aged 12-18.

We are recruiting to a substantive full-time position of Case Manager who will join our Clinical Commissioning Hub's team of case managers. This is an excellent opportunity for a highly motivated, clinically and operationally skilled staff member. We are seeking an individual who relishes the challenge of working with patients and building on strong relationships across our provider collaborative. The post holder will work directly with a designated caseload of patients in a range of different inpatient settings. You will additionally support the wider team to monitor quality, safeguarding and commissioning intelligence to improve outcomes for the entire patient population.

The successful candidate will need to have experience of working within complex systems. We are particularly eager to hear from those candidates who have clinical experience of working within specialist inpatient pathways with and those young people who have learning disabilities and/or autism, and experience of chairing C(e)TR's.

Main duties of the job

Case management is a recognised national role within the NHS and a national network of peers is well established who work cooperatively to ensure that the admission to a Tier 4 bed is appropriate, timely and focused on appropriate discharge. Possession of a relevant professional qualification is essential, as well as knowledge of wider mental health services and IC systems. Direct experience of working in specialised secure care mental health, forensic services or eating disorders is desirable. We are looking for someone who has significant experience in working with learning disability & autism.

In addition, an understanding and experience of dealing with quality and clinical governance systems is required, as well as a proven track record of having excellent interpersonal and organisational skills.

Full induction, training and opportunities for continuous professional development will be provided. Whilst there will be an element of home working, travel within the West Midlands and beyond will be expected for this post.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world‑leading neo‑natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family‑centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

• Registered Mental Health/Learning Disability Nurse
• Possess a relevant additional professional qualification, NMP, Degree, masters or equivalent level of experience of working at case management level in specialist area.

Knowledge & Nature of Experience

• Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life license, Ministry of Justice procedures and child protection legislation
• Detailed Clinical knowledge of LDA
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
• Should have an appreciation of the relationship between NHS England, the NHS ICB & IC systems and Provider collaborative, individual provider

Analytical and Judgement Skills

• Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
• Development and maintenance of therapeutic alliance with service users and their families /carers
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Experience of identifying and interpreting National policy.
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)

Other Requirements

• Able to travel across various sites where applicable
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day‑to‑day working practices. Evidence of achievement and a clear understanding of equal opportunities in employment and service delivery/ Ensures compliance with all regulatory, ethical and social requirements/Delivering the best outcomes/ Responds effectively to identified community needs within available resources/ Unblocks organisational issues that are causing problems for people
• Used to working in a busy environment
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Adaptability, flexibility and ability to cope with uncertainty and change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Birmingham Women's and Children's NHS Foundation Trust