Carer Support Worker | Pennine Care NHS Foundation Trust

Pennine Care NHS FT; Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading mental health service provider in Stockport is seeking a dedicated professional to support families and carers of service users. The role involves providing guidance, facilitating support groups, and collaborating with health agencies to enhance care. Ideal candidates will reflect a commitment to carer rights and demonstrate emotional support facilitation. The organization promotes flexible working and offers access to professional development, health activities, and discounts. Applications from individuals with lived mental health experience are encouraged.

Benefits

Generous annual leave

Flexible working opportunities

Access to Continued Professional Development

Health and Wellbeing activities

Staff discounts across retail, leisure and travel

Responsibilities

• Provide support and advice to families, friends, and carers of service users.
• Facilitate carer support groups for education and emotional support.
• Collaborate with various health and social care agencies.

Job description

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Responsibilities

• To provide support, advice and signposting to the families, friends and carers of people who use the Trust’s services.
• To support staff to enable families, friends and carers to be recognised as key partners in care.
• To promote the Triangle of Care (ToC) standards and principles, and other carer specific initiatives to services and carers.
• To act as a point of contact for families, friends and carers of those who use our services by providing emotional and practical support (not for the service user).
• To facilitate meaningful carer support groups which provide education and emotional support.
• To undertake carers assessment of need.
• To apply for personal budgets for carers based on their needs.
• To regularly review carers needs and personal budgets.
• To promote and advocate carers rights.
• To have an increased knowledge of available carer support networks within Stockport and to act as a carer resource for staff and signpost where appropriate.
• To collaborate effectively with a range of agencies including PCFT staff, GPs and other health and social care staff.
• To attend Triangle of Care Meetings.
• To assist and support the ongoing development and implementation of ToC principles and other relevant carer policies, initiatives & strategies.
• To keep and maintain accurate records.
• To assist and support in audits and benchmarking best practice processes.
• To share knowledge and expertise with internal and external peers and colleagues.
• To organise and actively participate in relevant meetings.
• To support the development, delivery and evaluation of training to carers and staff.

Benefits

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance.
• Access to Continued Professional Development.
• Involvement in improvement and research activities.
• Health and Wellbeing activities and access to an excellent staff wellbeing service.
• Access to staff discounts across retail, leisure and travel.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

This advert closes on Tuesday 30 Dec 2025.