Care Worker - Horley, Surrey

Housing 21; Horley; On-site; GBP 13,000 - 25,000; Full time

Job summary

A leading care provider in the UK seeks compassionate individuals for the Care Worker position. This role emphasizes the importance of relationships with residents, offering a range of support to improve their quality of life. No prior experience is necessary, and full training is provided. Successful candidates will receive a competitive hourly wage, benefits, and opportunities for career progression through the Extra Care Academy. Join us in making a difference in people's lives!

Benefits

Holiday Pay

Occupational Sick Pay

Health Cash Plan

Uniform provided

Training and development

Employee Assistance Programme

50p hourly enhancement for all Level 2

Qualifications

• Positive attitude and kind manner.
• Commitment to undertake necessary further training.
• Experience in caring roles (for relatives, children, etc.) is a plus.

Responsibilities

• Support with household tasks like laundry, shopping, and cleaning.
• Prepare meals, drinks, and snacks for residents.
• Encourage residents to follow agreed care plans.
• Assist residents in personal care, including washing and dressing.
• Ensure residents' wellbeing and keep managers informed.

Skills

Kind and friendly

Good written and verbal English communication skills

Reliability and flexibility

Ability to use initiative

Calm under pressure

Job description

Hours: 30 hours per week

Shift Pattern: 5 x 6 hour shifts across all 7 days including mornings and evenings.

Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?

Are you a people person who can strike up a conversation with anyone?

Do you want to finish work knowing you’ve made real a difference to someone’s life?

If this sounds like you – we’ve got the perfect match!

As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.

Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.

Our Care Workers:

• Are paid by the hour, not by the job. £13.32 per hour, full time equivalent £24,306 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy - support and training to progress into management

Is it for me?

You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!

We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.

All you need is:

• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure

About the role

Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.

Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things.

Tasks can include:

• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.

The benefits

• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing Date for applications 5 January 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.