Care Support Worker - Transfer Team

Doncaster & Bassetlaw Teaching Hospitals NHS FT; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health authority is seeking a Care Support Worker for its Transfer Team in Doncaster. This role is open to individuals with or without previous experience in care. The ideal candidate will possess a genuine desire to help patients and provide essential support. Duties include assisting with patient transfers and offering basic personal care. Opportunities for full-time and part-time shifts exist, alongside comprehensive training and learning opportunities.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Salary sacrifice schemes

Discounts on restaurants and shopping

Qualifications

• Experience working with people using customer care skills.
• Knowledge of personal care and related procedures.
• Basic Maths and literacy skills are required.

Responsibilities

• Assist qualified staff with delegated duties and patient transfers.
• Provide basic personal care to patients as needed.
• Communicate sympathetically with patients and their relatives.

Skills

Communication skills

Customer care skills

Teamwork

Motivation to care for people

Education

GCSE Grade C in Maths and English or equivalent

Vocational qualification at level 2 or equivalent

Job description

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT

Care Support Worker - Transfer Team

The closing date is 05 January 2026

An exciting opportunity has arisen to work as part of the Patient Transfer Team at DRI. The role requires a dynamic and proactive individual who can work to support the effective flow of patients through the organisation.

Do you want to make a difference to the lives of people within your community? If so, we are looking for people with or without experience in care to join our busy hospital to care for our patients.

We will teach you everything you need to know and all we ask is that you are a caring and kind person with a genuine desire to help and support our patients by providing exceptional care. Our Care Support Workers provide some of the most personal and fundamental support to our patients so if you feel the above is you then we want to hear from you.

The post holder will provide assistance to qualified staff by the effective, prompt and competent undertaking of delegated duties. To work as part of a team, as directed by the team leader.

Please note, sponsorship is not available for this role.

Main duties of the job

The candidate must have excellent coordination and communication skills to ensure the timely transfer of patients across the organisation. You will be expected to work transferring patients to all areas to meet demand ensuring that patient safety and quality care support the patient's journey. This also includes providing basic personal care.

It's really important to consider that some aspects of healthcare work can be distressing and unpleasant. You will be expected to help patients with personal care without being embarrassed or feeling awkward. You will need to be able to communicate sympathetically with patients, and distressed relatives, and care for patients who are very sick.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

Benefits

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

We are recruiting for full time & part time (minimum of 15 hours) positions, covering a variety of shift patterns, including a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights).

Post may involve working long days/nights, weekends, bank holidays, Easter and Christmas.

You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme

Person Specification

Qualifications & Training

• Knowledge of personal care and related procedures
• Basic Maths and literacy
• Vocational qualification at level 2 or equivalent relevant experience.
• GCSE Grade C in Maths and English or educated to the equivalent.

Knowledge & Experience

• Experience working with people using customer care skills.
• Knowledge and understanding of current healthcare issues.
• Experience of working in a healthcare setting and/or providing personal care.
• Basic Computer Skills

Personal Attributes & Skills

• Be able to demonstrate good communication skills, work within the multidisciplinary team.
• Well-motivated, genuine desire to care for people.
• Must be able to work within a team. Support and assist in the safe and effective delivery of personal care.
• Good standard of written skills
• Demonstrate enthusiasm, motivation, accept and support changes within the role/service.
• Ability to record and report relevant information regarding patient needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT