Care Scheduler & Client Coordination

Home Instead Senior Care; Dorchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A senior care organization in Dorchester is looking for a Care Coordinator to manage client scheduling and support care professionals. The ideal candidate will possess a strong attention to detail, reliability, and excellent communication skills. This role offers an opportunity to make a difference in the lives of seniors by ensuring they receive quality care. A driving license and access to a vehicle are required.

Qualifications

• High level of attention to detail from previous customer service roles.
• Strong knowledge of IT systems.
• Self-motivated with integrity and reliability.
• Ability to build relationships with clients and colleagues.
• Previous experience in care is preferable but not essential.
• Experience in coordinating schedules is desirable but not essential.
• Valid driving license with own vehicle.

Responsibilities

• Coordinate client scheduling for care professionals.
• Support onboarding of new staff members.
• Plan care schedules to ensure continuity of care.
• Document emergency calls and absences electronically.
• Join care team on-call rota during evenings and weekends.
• Safeguard clients against risks of abuse.

Skills

Attention to detail

Knowledge of IT systems

Self-motivation

Communication skills

Reliability

Job description

A senior care organization in Dorchester is looking for a Care Coordinator to manage client scheduling and support care professionals. The ideal candidate will possess a strong attention to detail, reliability, and excellent communication skills. This role offers an opportunity to make a difference in the lives of seniors by ensuring they receive quality care. A driving license and access to a vehicle are required.