Care Quality & Training Specialist

Prestige Nursing & Care; Epsom; On-site; GBP 23,000 - 28,000; Full time

Job summary

A private care provider in Epsom is seeking a Quality & Training Analyst to coordinate training activities and support quality delivery. The ideal candidate will have strong organizational and communication skills, with a focus on customer service and compliance. This role offers a competitive salary and opportunities for career development, as well as a supportive work environment that values professional growth.

Benefits

28 days annual leave, increasing over 5 years

An additional paid day off for your birthday

Family friendly policies and flexible time off

Annual leave purchase scheme

Employee Assistance Programme

Qualifications

• Excellent customer service and communication skills, a friendly and professional manner.
• Adaptability to meet deadlines and changes.
• High levels of attention to detail and ability to handle sensitive information.
• Proven experience with Learning and Development ideally within a care environment.
• Ability to collate, interpret, and present complex data sets.

Responsibilities

• Organise and coordinate training activity for all colleagues.
• Support the Head of Quality in collating training needs and creating training plans.
• Maintain records of mandatory training and ensure compliance.
• Coordinate and support ‘champions’ across the business to promote development.

Skills

Customer service skills

Communication skills

Attention to detail

Organizational skills

Ability to handle sensitive information

Education

Desirable Level 3 or 5 qualification in Learning & Development

Tools

Office 365 applications

Job description

A private care provider in Epsom is seeking a Quality & Training Analyst to coordinate training activities and support quality delivery. The ideal candidate will have strong organizational and communication skills, with a focus on customer service and compliance. This role offers a competitive salary and opportunities for career development, as well as a supportive work environment that values professional growth.