Care Manager

Caremark Ltd; Hemel Hempstead; On-site; GBP 38,000 - 42,000; Full time

Job summary

A leading domiciliary care provider in Hemel Hempstead is seeking a Registered Care Manager to oversee a new home care service. As the Registered Care Manager, you will ensure compliance with CQC standards while delivering exceptional care. This role involves team management, budget handling, and direct client interaction. The ideal candidate will have a Level 5 diploma in Health and Social Care, strong leadership skills, and a full UK driving licence. The position offers a competitive salary between £38,000 to £42,000 plus additional benefits.

Benefits

Performance-related bonuses

28 days holiday including bank holidays

Employer-funded pension scheme

Office social events

Ongoing professional development

Clear career progression opportunities

Blue Light Card membership

Qualifications

• Previous experience as a Registered Care Manager preferred.
• Full UK driving licence and access to a vehicle are mandatory.
• Strong knowledge of the local area and existing contacts in Dacorum is advantageous.

Responsibilities

• Manage the office including recruiting, training, and supporting the team.
• Ensure compliance with CQC and industry standards.
• Act as the primary contact with customers and outside agencies.

Skills

Leadership

Communication

Organisational Abilities

Problem-Solving

Education

Level 5 Diploma in Leadership for Health and Social Care

Job description

Hours : Full Time; Permanent

Registered Care Manager – Domiciliary Care (Dacorum, Hertfordshire)

Are you a driven and passionate Care Manager who wants to make a real difference in your local community while working for one of the leading domiciliary care providers in the UK? We are seeking a dynamic and dedicated Registered Care Manager to lead our home care service and ensure the highest standards of care are delivered to our clients.

Caremark Dacorum, the Mark of EXCELLENT Care, is seeking a Registered Care Manager to lead our new domiciliary care service in Dacorum. You will ensure compliance with CQC standards while delivering outstanding home care in the community. As this is a new office, you’ll have a fantastic opportunity to use your skills and experience to become a best‑in‑class care provider, building from the ground up, with an excellent support structure from a national leading care provider behind you.

The Support

As this is a new office, although part of a leading national provider with 20 years of experience in the sector, there will be variety in your day‑to‑day responsibilities, giving you a great opportunity to guide the organisation for the future. You’ll have the chance to shape a brand‑new service and make a lasting impact. We will support you with a dedicated Quality Manager, a Regional Support Manager, a Marketing team and a wider support team including HR, Recruitment, Training & Compliance and IT / Rostering so you can focus on delivering excellent care.

The Role

As our Registered Care Manager, you will be responsible for :

• Day‑to‑day management of the office including recruiting, training and managing / supporting your team.
• Ensuring compliance with CQC, Legislation, and Industry Standards.
• Being the initial point of contact with new and existing customers, local authorities, and outside agencies ensuring high client satisfaction.
• Support business growth, using marketing and recruitment strategies to help increase customers and staff.
• Help in the design and delivery of in‑house training courses.
• Conduct care assessments and create person‑centred care plans while building strong relationships with clients, families, and professionals.
• Manage budgets and resources effectively.

About you

• Level 5 Diploma in Leadership for Health and Social Care (or working towards)
• Previous experience as a Registered Care Manager (preferred), or in a senior care management role
• A full UK driving licence and access to a vehicle (Mandatory) – essential for visiting clients and managing staff across the community
• Must already have Full Right to Work in the UK (Mandatory)
• Strong knowledge of the local area and existing contacts in Dacorum would be highly advantageous
• In‑depth knowledge of CQC regulations and standards
• Strong leadership and people management skills
• Excellent communication and organisational abilities
• Ability to work under pressure and problem‑solve effectively

About us

Caremark is a home care company with excellent standards, excellent people, and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.

We are the Mark of EXCELLENT Care.

Caremark is a growing, forward‑thinking organisation who are making sure our staff are always supported. Caremark are very proud to be an equal opportunities employer, with a diverse and inclusive workforce.

Salary & Benefits

Salary of £38, – £42, depending on experience

• Performance‑related bonuses
• Holiday Pay – 28 days holiday including bank holidays plus paid Birthday day off
• Employer‑funded workplace pension scheme
• Office Social Events – Regular team‑building events and wellbeing initiatives.
• Ongoing professional development and training
• Supportive team and working environment
• Clear career progression opportunities within Caremark’s national network
• Blue Light Card membership – giving you access to discounts across hundreds of retailers, restaurants, and services

Apply today to join Caremark Dacorum and help us deliver outstanding care and shape the future of our new service.