Care Experience Manager

Learning Curve Group; Remote; GBP 30,000 - 40,000; Full time

Job summary

A national training organization in the United Kingdom is seeking a Care Experience Manager to provide support and strategic oversight for learners who have experience in care. The role involves developing tailored support plans, ensuring compliance with statutory duties, and advocating for care-experienced learners. The ideal candidate will have knowledge of relevant legislation and experience in supporting vulnerable learners. This position offers flexible working arrangements, is primarily home-based, and requires occasional travel to the head office.

Benefits

26 days annual leave + Bank Holidays

Healthcare Scheme

Paid Volunteer day each year

Electric Car charging points

Free fruit, Coffee and Tea

Enhanced Family Leave

Qualifications

• Empathy and resilience.
• Ability to work independently and as part of a team.
• Commitment to promoting inclusion and positive outcomes.

Responsibilities

• Assess individual needs and develop tailored support plans.
• Monitor attendance, engagement, and progress of care-experienced learners.
• Ensure adherence to corporate parenting principles and relevant legislation.
• Work closely with teaching and support staff to embed inclusive strategies.
• Act as a safeguarding advocate for care-experienced learners.

Skills

Strong knowledge of care-experienced learner needs and legislation

Experience supporting vulnerable learners in education or training settings

Excellent communication and organisational skills

Ability to deliver staff training on care-experienced best practice

Education

Level 3 qualification in education, social care, or a related field

Job description

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Full details of the job.

Vacancy Name: Care Experience Manager

Vacancy No: VN5440

Location: Remote

Contract Type: Permanent

Hours per week: 37.50

Working Days & Times: Monday – Friday 09:00 – 17:00

Our Company

Learning Curve Group is a national training and education specialist that works with further education providers, employers, and learners to help them achieve success. With strong values centred around our learners, we impact over 100,000 of them every year. Our dedicated and passionate people, the ‘Purple People’, help us deliver success and transform lives through learning.

Role Information

The Care Experienced Manager will provide specialist support and strategic oversight for learners who have experience of care. This includes coordinating support plans, delivering interventions, and ensuring compliance with statutory duties and best practice guidance. The role involves working collaboratively with internal teams and external agencies to enable learners to achieve their full potential. Though work is largely home‑based, you will be required to travel to Head Office/Academies for key meetings and to external partners as necessary.

Key Responsibilities

Learner Support

• Assess individual needs and develop tailored support plans.
• Develop individual support plans aligned with EHCPs or other needs assessments.
• Provide emotional and practical support, signposting to internal and external services.
• Deliver targeted interventions and monitor progress.
• Advocate for care‑experienced learners to ensure equitable access to opportunities.

Engagement & Retention

• Monitor attendance, engagement, and progress of care‑experienced learners.
• Intervene early where there is risk of disengagement or placement breakdown.
• Organise enrichment activities and peer support networks.

Compliance & Administration

• Ensure adherence to corporate parenting principles and relevant legislation.
• Maintain accurate records for audits and inspections.
• Contribute to statutory reviews and reporting requirements.

Collaboration

• Work closely with teaching and support staff to embed inclusive strategies.
• Liaise with Local Authorities, social workers, and external agencies.
• Represent the provider at multi‑agency meetings and care reviews.
• Provide guidance and training to staff on supporting care‑experienced learners.

Safeguarding

• Act as a safeguarding advocate for care‑experienced learners.
• Escalate concerns promptly in line with policy.

Generic Duties

• Conduct your role in line with the company values and expected behaviours.
• Promote equal opportunities and recognition of diversity throughout the company.
• Comply with Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times.
• Ensure confidentiality and professionalism at all times.
• Provide learners, customers and colleagues with support, advice and guidance as part of your everyday role.

Working Flexibly

If the working hours, days or times don't quite meet your needs, please contact us to see if we can accommodate working flexibly.

Essential Skills & Experience

• Strong knowledge of care‑experienced learner needs and legislation.
• Experience supporting vulnerable learners in education or training settings.
• Excellent communication and organisational skills.
• Ability to deliver staff training on care‑experienced best practice.

Desirable

• Level 3 qualification in education, social care, or a related field.
• Experience in post‑16 education or training environments.
• Familiarity with EHCP processes and funding arrangements.

Key Attributes

• Empathy and resilience.
• Ability to work independently and as part of a team.
• Commitment to promoting inclusion and positive outcomes.

Why Work for Learning Curve Group?

There are many reasons that make Learning Curve Group a fantastic place to work! Although we have some great benefits, we know that one of our biggest perks is the incredible people and culture we have created.

• 26 days annual leave + Bank Holidays
• Buy & Sell an additional 5 days each year
• Length of service annual leave increments starting at 2 years
• Healthcare Scheme
• Home & Tech schemes
• Enhanced Family Leave
• Paid Volunteer day each year
• Early Finish Fridays on the last Friday of every month
• Student / Teacher Discount
• Uniform

Head Office Perks

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

Equal Opportunities

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We are committed to a number of covenants and pledges that demonstrate our seriousness about equal opportunities for all.

Halo Code

Learning Curve Group stands against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro‑hairstyles, including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader

We hold Disability Confident Leader status, the highest level of the scheme, meaning we are champions for the rights of disabled people within our networks and lead the way to help other businesses become disability confident. If you require reasonable adjustments to the interview or workplace, we welcome a discussion.

Armed Forces Covenant Gold

12% of our workforce are veterans of the armed forces and we pledge to the Armed Forces Covenant. Reservists receive an additional 10 days paid leave to attend training.

• Domestic Abuse Covenant
• Care Leaver Covenant
• Working Chance
• Ban the box

Recruitment Checks

We will carry out reference checks, DBS and adverse media checks, and may ask about prior convictions. A previous conviction does not automatically preclude you from the role unless you are barred from working with children or adults. We will follow our risk assessment process to understand the age, context and relevance of any conviction(s).

For more information about this role or to discuss how to apply, please contact our recruitment team on 01388 777129 or via email at [e-mail].