Care Coordinator: GP Triage & Patient Support

NHS; Yelverton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A UK healthcare organization is seeking a Care Coordinator to support patients in accessing services and managing care effectively. Responsibilities include triaging consultations, handling administrative tasks, and ensuring patient engagement in health programs. The ideal candidate should have strong IT skills, excellent communication abilities, and experience in general practice. This role is crucial for maintaining patient satisfaction and care continuity.

Qualifications

• Experience working in General Practice (clinical or non-clinical).
• Experience with prescribing workflows.
• Previous experience in a care coordinator or admin lead role.

Responsibilities

• Review, triage, and allocate online consultation requests.
• Provide cover for reception and admin during busy periods.
• Maintain confidentiality and comply with NHS information governance.

Skills

Strong IT skills, including EMIS Web

Excellent communication skills

Ability to prioritise workload

High level of accuracy and attention to detail

Commitment to confidentiality

Experience in clinical triage

Tools

Docman

AccuRx

NHS App

Job description

A UK healthcare organization is seeking a Care Coordinator to support patients in accessing services and managing care effectively. Responsibilities include triaging consultations, handling administrative tasks, and ensuring patient engagement in health programs. The ideal candidate should have strong IT skills, excellent communication abilities, and experience in general practice. This role is crucial for maintaining patient satisfaction and care continuity.