Care Coordinator - Full Time / Part Time

Watra Care; Ridgacre; On-site; GBP 24,000 - 29,000; Full time

Job summary

A care provider in the UK is seeking a full-time coordinator to join their friendly team in Ridgacre. Responsibilities include coordinating care packages, maintaining rotas, and being the primary contact for customers and care assistants. Candidates should have experience in the domiciliary care sector, excellent communication and organisational skills, and must possess a driving licence. This role offers flexible working hours, competitive salary up to £29k, ongoing development, and company-sponsored training.

Benefits

Generous annual leave entitlement of 28 days

Full training and support

Flexible working hours

Company-sponsored training and development

Bonus potential

SMART phone provided

Qualifications

• Previous experience in providing care to the domiciliary sector.
• Driving licence and own vehicle.
• Ability to learn new software quickly.

Responsibilities

• Being the first point of contact for customers and care assistants.
• Coordinating care packages including care plans and risk assessments.
• Creating and maintaining rotas using Rota software.
• Dealing with new customer enquiries.

Skills

Excellent communication

Administration skills

Organisational skills

Pro-active attitude

IT literacy

Education

Qualification in Health and Social Care

Job description

Overview

Watra Care specialises in providing live in care/home care and support to our customers throughout the Birmingham, Sandwell and Solihull region. We are currently recruiting a full time coordinator to join our supportive and friendly team. This role will involve mainly office based duties. We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company!

Responsibilities

• Being the first point of contact for customers and care assistants
• Coordinating care packages – care plans, risk assessments, reviews, compliments/complaints, accidents and incidents
• Creating and maintaining rotas using our Rota software
• Dealing with new customer enquiries

Requirements

• Previous experience in the providing care to domiciliary sector
• Pro‑active, flexible and committed to providing a quality service
• Excellent communication, administration and organisational skills
• Driving licence and own vehicle
• Qualification in Health and Social Care preferred but not essential
• IT literacy with ability to learn new software quickly (coordinators use software to organise rotas)

Benefits

• 5‑STAR ratings and GOOD on all KLOE’s by CQC
• Full training to refresh your skills or to get started in a new career
• Flexible working hours that suit your lifestyle and commitments
• Generous annual leave entitlement of 28 days for full‑time staff
• Ongoing training such as NVQs and promotion opportunities
• Company‑sponsored training and development
• A SMART phone and bonus potential

If you would like to be a part of our amazing team Apply Now.

Candidates with the relevant experience or job titles of: Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Care Manager, Call Scheduler, Office administrator, IT Engineer, Support engineer, on‑call may also be considered for this role.

A competitive salary of up to £29k.