Care Coordinator

Olive Recruit; Taunton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community care provider in Taunton seeks a Care Coordinator to support the Branch Care Manager. The ideal candidate will oversee care teams, manage rotas, and engage with the community to identify business opportunities. Strong communication, leadership, and organizational skills are essential. Benefits include annual leave, employee support, and career progression opportunities.

Benefits

25 days annual leave

Blue Light Card

Ongoing training and development

Commission-based bonuses

Qualifications

• Previous experience working in the care industry, ideally in a community setting.
• Experience in rota planning, scheduling, and staff supervision.
• Knowledge of CQC regulations and compliance standards.

Responsibilities

• Carry out direct observations and support staff development.
• Assist with recruitment and training to maintain team numbers.
• Manage customer visits to ensure continuity of care.
• Support branch growth through community engagement.
• Step up to manage branch operations in the absence of the manager.

Skills

Organisational skills

Communication skills

Leadership skills

Interpersonal skills

Education

Level 3 Diploma in Adult Care

Job description

Overview

We are looking to recruit a Care Coordinator to support the Branch Care Manager in a community care setting. The Care Coordinator will ensure that clients receive the highest standards of care and support by effectively allocating and supervising staff.

As a Care Coordinator, you will carry out direct observations and supervisions of care teams, provide feedback, and support staff development. You will assist with recruitment, induction, and training to maintain team numbers and ensure a skilled workforce.

The Care Coordinator will also help maintain accurate rotas, manage customer visits, and ensure continuity of care. You will support branch growth through community engagement, marketing, and identifying new business opportunities. In the absence of the Branch Care Manager, the Care Coordinator may step up to manage day-to-day branch operations.

This role requires strong organisational, communication, and leadership skills, with a focus on compliance, record-keeping, and delivering exceptional customer service in a community care setting.

Responsibilities

• Carry out direct observations and supervisions of care teams, provide feedback, and support staff development.
• Assist with recruitment, induction, and training to maintain team numbers and ensure a skilled workforce.
• Maintain accurate rotas, manage customer visits, and ensure continuity of care.
• Support branch growth through community engagement, marketing, and identifying new business opportunities.
• Step up to manage day-to-day branch operations in the absence of the Branch Care Manager.

Qualifications

• Level 3 Diploma in Adult Care, or keen to work towards achieving it
• Previous experience working in the care industry, ideally in a community setting
• Experience in rota planning, scheduling, and staff supervision
• Knowledge of CQC regulations, compliance, and best practice standards
• Strong administrative and record-keeping skills
• Excellent interpersonal, communication, and organisational abilities
• A caring, supportive, and professional approach to clients and staff

Benefits

• 25 days annual leave (increasing with length of service)
• Blue Light Card, EAP, and employee recognition reward
• Ongoing training, development, and career progression opportunities
• Employee recognition and wellbeing support
• Full support from a Regional Manager, Quality Team, and peer network
• Commission-based bonuses

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values - Integrity, Impact, Inclusivity, and Innovation guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.