Care Coordinator

Delight Supported Living; Kirkintilloch; On-site; GBP 60,000 - 80,000; Full time

Job summary

A social care organization in the United Kingdom is seeking a Service Coordinator to promote and manage services in East Dunbartonshire. The successful candidate will lead staff, enhance service quality, and support vulnerable individuals. Excellent communication, management experience, and a level 3 care qualification are essential. Frequent travel in the designated area is required. Suitable applicants should apply today.

Benefits

Competitive salary

Supportive work environment

Qualifications

• Excellent written and oral communication abilities required.
• Experience in a health & social care setting is necessary.
• Ability to prioritize and organize under time constraints.

Responsibilities

• Promote and manage staff and services in local areas.
• Liaise with referral agents and promote new referrals.
• Plan and coordinate delivery of high-quality care services.
• Assist individuals in directing their own care.
• Provide leadership and a positive management approach.

Skills

Excellent communication skills

Experience in staff scheduling

Working with vulnerable individuals

Time management skills

Partnership with statutory agencies

Active listening skills

Coaching and supervising staff

Understanding of Care Inspectorate Standards

Problem-solving skills

Negotiation skills

Education

Health and social care qualification at level 3

Management credits 15 at SCQF level 7

Job description

Social Care Service Coordinator

Location: East Dunbartonshire. Salary: Competitive. Contract: Permanent.

Are you an experienced Service Coordinator looking for a new challenge? Would you like to join a team delivering expanding high-quality services within the East Dunbartonshire area?

Coordinators will be responsible for promoting, developing & managing staff and services in designated local areas ensuring services truly reflect individual's needs, are outcomes focused and treat each person, their families and other carers with respect and dignity always.

Do you have the knowledge and skills to undertake a wide variety of tasks? Including:

• Liaising with referral agents; promoting new referrals and processing referrals
• Assessing individuals' needs and aspirations/desired outcomes.
• Planning, co‑ordinating and ensuring the consistent delivery of high‑quality support & care
• Flexibly responding to individual needs and aspirations and assisting individuals to have the maximum opportunities to be in control of directing their care provided to live as fully, inclusively, and independently as possible as valued citizens in the community, in accordance with their wishes and
• Providing the leadership and a positive management approach that ensure that both staff for whom s/he is responsible & the services develop in a highly flexible, pro‑active, and responsive manner.

Essential experience, knowledge and skills in a similar role include:

• Excellent communication skills (written and oral) and computer skills
• Experience of and aptitude for staff scheduling and rota's
• Substantial experience of working with individuals in a health & social care setting
• Sound knowledge and experience of the challenges and needs of vulnerable individuals and of risks assessment & risk management
• Excellent time management skills and the ability to prioritise and organise
• Experience of working in partnership with statutory agencies i.e., Social Work, Health
• Excellent active listening skills and interpersonal skills
• Substantial experience of coaching, supervising, or managing staff within a health & social care community setting
• Understanding of Care Inspectorate/SSSC Standards
• Ability to use your personal skills to help the staff you support to develop and
• A creative approach to problem solving and a good negotiator.
• As travel throughout the designated geographical remit is an expectation of the post the coordinator needs to hold a current UK Driver's Licence with access to their own car.
• This post will be registered with the SSSC, and the post holder should have an appropriate health and social care qualification at level 3 or equivalent professional qualification; in addition, management credits 15 at SCQF level 7 are required or willingness to work towards this is essential.
• SVQ Level 4 and appropriate management qualification for registration purposes is desirable. (Willing to work towards this).
• Possible on call during emergencies.

If you have the required skills, knowledge, and experience ‘APPLY' today.

PVG checks will be required for the successful applicant, as are two references: one being from the most recent employer.

Please note - this role will require frequent Covid testing as part of our Covid Health and Safety guidelines.