Care Co-ordinator

ICare Group; Lancashire; On-site; GBP 20,000 - 30,000; Full time

Job summary

A community-focused care provider in Lancashire is seeking a Care Coordinator to manage home care services. You will ensure operational efficiency, maintain high care standards, and create staffing rotas. The ideal candidate has experience in domiciliary care and strong organizational skills. This role offers a supportive environment with training opportunities and various benefits, including a welcome bonus and weekly pay.

Benefits

Welcome Bonus

Refer a Friend Scheme

Quarterly and Annual Carer Awards

Blue Light Card

Employee Assistance Programme

Mileage Allowance

Toll/Bridge/Tunnel Costs Covered

Comprehensive Training

Growth Opportunities

Weekly Pay and Pension

Qualifications

• Previous experience in a similar domiciliary care role.
• Strong organization and reliability with rota management.
• Ability to lead, delegate, and mentor staff.

Responsibilities

• Coordinate home care services to ensure efficient delivery.
• Maintain records and produce reports.
• Create and manage weekly staffing rotas.

Skills

Leadership Skills

Organisational Skills

Flexibility

Diligence

Experience in Care

Education

NVQ/QCF 3 in Health and Social Care or related field

Job description

Overview

Position: Care Coordinator (Domiciliary Care)

Shifts Available: Monday to Sunday, 37.5 hours per week, with availability to be on call and work weekends where necessary

About ICare Group: At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes. As a Care Coordinator, you will play a vital role in coordinating home care services, ensuring operational efficiency, and maintaining high standards of care. If you are passionate about making a positive impact and excel in a dynamic environment, we would love to hear from you!

Why Work with ICare Group?

We offer the following benefits and opportunities:

• £125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
• Refer a Friend Scheme: Earn £125 for both you and your referral through our Refer a Friend Scheme (terms and conditions apply).
• Quarterly and Annual Carer Awards: Recognition for commitment to ICare.
• Blue Light Card: Discounts at many high street retailers and brands; we reimburse the cost of your Blue Light Card.
• Employee Assistance Programme: Free, practical, impartial support for you and your family.
• Mileage Allowance: Travel costs covered during visits.
• Toll/Bridge/Tunnel Costs Covered: We cover such costs to get to and from work (terms and conditions apply).
• Uniform and Infection Control Equipment: Full uniform provided, including infection control equipment.
• Dedicated People and Wellbeing Team: Support for your wellbeing.
• Comprehensive Training: Fast-track training, paid induction, and 3 days of on-the-job shadowing, with ongoing development and career advancement opportunities.
• Growth Opportunities: We support skill development and career progression.
• Supportive Environment: A collaborative workplace where your skills are recognised and rewarded.
• Champion Sustainability in Healthcare: Carbon Reduction Plan and progress toward Net Zero by 2030.
• Weekly Pay and Pension: Weekly pay with stakeholder pension contributions.

What You Will Do

• Coordinate Home Care Services: Manage and coordinate home care services to ensure efficient delivery and high standards of care.
• Support Care Management: Maintain records, produce reports, and investigate complaints from service users and employees.
• Produce Staffing Rotas: Create and manage weekly staffing rotas to ensure adequate coverage and support.
• Operational Awareness: Stay informed about current operational issues and methods; ensure compliance with health and safety regulations, emergency procedures, and company policies.
• Emergency Duties: Undertake out-of-office duties when necessary, including on-call duties, providing emergency assistance to care staff, and related activities.
• Liaise with Stakeholders: Communicate and coordinate with other departments, employees, commissioners, customers, and the public.
• Additional Duties: Perform other duties as requested to support the branch’s success.

What We Are Looking For

• Qualifications: NVQ/QCF 3 (or working towards) in Health and Social Care or related field.
• Experience: Previous experience in a similar domiciliary care role.
• Leadership Skills: Ability to lead, delegate, and mentor staff.
• Experience in Care: Genuine passion for helping others with prior care experience.
• Organisational Skills: Strong organization and reliability with rota management and multiple responsibilities.
• Flexibility: Willingness to work a flexible schedule, including weekends.
• Diligence: Careful and professional management of care tasks and wellbeing checks.
• Background Checks: Willingness to undergo necessary background checks.
• Availability: Ability to work in the office and deliver home care when required.
• Weekend Availability: Availability to work on weekends as required.
• Valid Driver’s License: Clean, valid license and reliable vehicle.
• Work Related Car Insurance: Hold or willing to obtain work-related car insurance.

Ready to Make a Difference?

Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time.

Equal Opportunities

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.