Care Co-Ordinator

Kelly Park Limited; Brighton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dedicated home care provider in the UK is looking for a Home Care Coordinator. The successful candidate will manage care schedules and work closely with healthcare professionals. Essential requirements include strong communication skills and a full driving licence. This position offers a salary starting at £28,000, alongside various benefits including a bonus scheme, mileage allowance, and dedicated day off for birthdays. The role is pivotal in ensuring the delivery of high-quality care to clients.

Benefits

Excellent rates of pay starting at £28,000

Pension

Access to company pool car

Employee Referral Programme

Bonus Scheme

Dedicated day off for birthdays

Qualifications

• Hold a full driving licence and have access to a car.
• Experience of managing a busy workload.
• Previous experience in Home Care is essential.

Responsibilities

• Manage care schedules and collaborate with caregivers.
• Build strong relationships with clients and stakeholders.
• Handle enquiries from external partners.

Skills

Strong communication and customer service skills

Strong I.T skills

Ability to analyse situations

Education

NVQ 3 in care (Desirable)

Job description

Kelly Park Limited is a passionate and dedicated home care provider located in County Durham that strives to empower individuals to live independently in the comfort of their own homes whilst receiving support for a variety of unique care needs and requirements. We are looking for a Home Care Co‑Ordinator to join our team and help us deliver the highest standard of care to our clients.

You will play a vital role in ensuring that our clients receive the personalised care they need to thrive and maintain their independence.

Understanding values important to us

❤️ At Kelly Park, our commitment to exceptional health and social care is defined by our Core Values, known as the 6C’s of Care:

• ✅ Care: We always prioritise the wellbeing of our Service Users.
• ✅ Compassion: We approach every situation with empathy and kindness.
• ✅ Competence: We ensure our team has the skills and knowledge to deliver outstanding care.
• ✅ Communication: We foster open, clear, and respectful interactions.
• ✅ Courage: We face challenges head‑on and advocate for positive change.
• ✅ Commitment: We are dedicated to providing consistent, high‑quality home care.

Your Role as Home Care Coordinator

As a Home Care Co‑Ordinator, you will be responsible for managing a designated area of care schedules, working collaboratively with our team of caregivers & assessors to ensure that they have the support and resources they need to deliver the best care possible. Your role will involve building strong relationships with our clients and their families, as well as with healthcare professionals and other stakeholders in the community.

You will be responsible for the rostering in excess of 1000hrs of Domiciliary Home Care per week.

Key responsibilities include

• Planning 2 weeks in advance care schedules of our Health Care Assistants around their availability using our resource planning software.
• Formulating solutions for changes in schedules, increases and taking on new care packages.
• Dealing with a diverse range of characters and personalities you will ensure the company delivers high quality care in the community which is both timely and reliable.
• Handling enquiries from a variety of external partners including local authorities, contracts, hospitals and family members.
• Supporting out of office on call service on a periodic basis which is paid as an enhancement on top.

Previous experience and knowledge of Home Care is ESSENTIAL as the successful applicant will take on leadership responsibilities of their designated team.

Essential Requirements

• Hold a full driving licence and have access to a car.
• Strong I.T skills
• Strong communication and customer service skills.
• Experience of managing a busy work load.
• Ability to analyse a situation and take decisive action in a timely manner.
• Previous care experience (+NVQ 3 qualified - Desirable).

Shift Patterns & Area

• Week 1 | Monday - Tuesday - Wednesday - Saturday - Sunday
• Week 2 | Monday - Tuesday - Wednesday - Thursday - Friday
• Working Times: 08:30am - 5:00pm
• You will also be required to provide telephone back up to our out of hours emergency support team on a rota system between the hours of 7am-8:30am, 5pm-11pm which will be paid as an enhancement to your salary.
• The Co‑Ordinator position will include the area, governance, and allocation of work of the villages within the area.

Company Benefits

• Excellent rates of pay starting at £28,000 + 45p mileage allowance
• Pension
• Access to company pool car
• Company private parking
• Employee Referral Programme
• Company Events
• Bonus Scheme
• Birthdays – we believe that celebrating your birthday is a time for joy, relaxation, and creating lasting memories with loved ones. By offering this dedicated day off, we hope to show our appreciation for each team member and recognise the importance of work‑life balance.

Application & Checks

All successful applicants will require an enhanced DBS which is payable by the applicant, two suitable employment references.

To apply please complete the application above, for any questions or queries please call HR on 01207 580091 (Monday to Friday 09:00 to 17:00 only).