Care Advocate

NHS; South Shields; On-site; GBP 26,000; Full time

Job summary

A leading health organization in South Shields seeks a Care Advocate to provide individualised care, requiring an NVQ Level 2 in Health & Social Care. The role includes practical experience, effective communication skills, and the ability to work under pressure. Flexible working patterns are available to meet service needs, and applicants must be committed to the rights of residents. Competitive salary of £25,988 per year (pro rata for part-time hours).

Qualifications

• Experience of implementing person-centred care.
• Substantial experience in a caring role, paid or unpaid.
• Willingness to complete Competency Based Assessments.

Responsibilities

• Provide direct, individualised care to residents.
• Ensure care aligns with residents' care plans.
• Comply with Haven Court's vision and values.

Skills

Effective communication

Problem-solving

Empathy

Customer care skills

Basic keyboard and IT skills

Education

Maths and English at level 1 or above (GCSE A-E or equivalent)

NVQ Level 2 qualification in health and social care or equivalent

Job description

We are looking to recruit a Care Advocate to join us at HavenCourt. You will hold an NVQ level 2 in Health & Social Care or have experience working in the care of older people, re-ablement services and/or orthosis with dementia.

About the Home: We are an innovatively designed and purpose-built, Nursing Home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

https://www.havencourt.co.uk/

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

You will have practical experience of implementing person-centred care and have effective communication and problem solving skills. You will be caring and compassionate in your approach, be able to work calmly under pressure and have a strong commitment to respecting the rights of the residents at all times.

You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlyes, lates and rotation onto night shift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available and consideration would be given to a predominately night shift working roster if requested. Your training and developmental learning needs will be supported.

About us

Please add your telephone number as part of your application.

Join our team and make a difference every day We believe that it's the people who make our home truly happy. If you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal/professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.

Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.

Haven Court opened in 2016 and is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust. If you use AI and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• To provide direct, individualised care to each resident, promoting a caring and safe environment.
• To ensure that residents receive care which is appropriate to their specific needs as directed within the resident's care plan.
• Responsible for carrying out tasks as delegated by the registered practitioner/senior carer who has overall accountability for delegating care.
• To comply with Haven Courts vision, values and behavioural compact.

Qualifications

• Maths and English at level 1 or above (GCSE A E or equivalent).
• NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills

• Ability to assist patients to move, as per Haven Courts Moving and Handling Policy.

Experience

• Substantial customer services experience or experience of working in a caring role (paid or unpaid).

Skills and Knowledge

• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
• Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
• Basic skills of empathy and reassurance.
• Basic keyboard and IT skills.
• Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,988 a year (pro rata for part time hours)