Car Park Supervisor - Manchester / Liverpool Sites - Full Time - 5 days out of 7 - £32,000 Per Annum

APCOA PARKING UK; Manchester; On-site; GBP 32,000; Full time

Job summary

A leading parking management company is seeking a Car Park Supervisor for their Manchester and Liverpool sites. This full-time role offers a salary of £32,000 per annum and requires overseeing daily car park operations, managing the team, and ensuring excellent customer service. The ideal candidate will have supervisory experience and be proficient in Microsoft Office. Attractive benefits include holidays, a pension, and training opportunities.

Benefits

28 days holiday including BH

Company Pension

Full Training and Development plan

Employee Discount scheme

Qualifications

• 3 years' experience in a supervisory role is essential.
• Experience working within the Car Parking Industry preferred.
• SIA Licence is desirable.

Responsibilities

• Oversee daily operations for the Car Park.
• Manage and train onsite Parking Patrol Officers.
• Enhance customer experience and revenue generation.

Skills

Supervisory experience

Microsoft Office

Customer service

Job description

Overview

Car Park Supervisor - Manchester / Liverpool Sites - Full Time - 5 days out of 7 - £32,000 Per Annum

Responsibilities

• Provide direct support to the Area Operations Manager and oversee all daily operations for the Car Park
• Provide effective supervisory management to onsite Parking Patrol Officers. Direct and motivate your team and be responsible for training and development of all PPOs (Parking Patrol Officers)
• Ensure smooth running of daily operations throughout the car park, and ensure all operating procedures are adhered to
• Ensure revenue maximisation, continuously improving cost efficiencies as well as driving opportunities to gain additional revenue
• Ensure onsite team deliver an excellent and consistent customer experience
• Provide support to Management with financial reporting
• Utilise IT-based functions to accurately record and track all operational/financial performance
• Establish and maintain effective relationships with internal and external stakeholders; strive to improve SLA performance of the service; ensure compliance with contractual KPI’s

What you’ll bring (Qualifications)

• Essential - 3 years’ experience in similar supervisory role
• Essential - Experience of working with Microsoft Office
• Desirable - Experience working within the Car Parking Industry
• Desirable – SIA Licence

Why Choose us

• £32,000 per annum
• 42 hours per week, 5 out of 7
• 28 days holiday including BH
• Company Pension
• Full Training and Development plan
• Employee Discount scheme

Does this sound perfect for you? Click apply today and we\'ll be in contact shortly!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.