Capability & Talent Development Manager

Driver and Vehicle Licensing Agency (DVLA); Swansea; On-site; GBP 40,000 - 55,000; Full time

Job summary

A government agency in the United Kingdom is seeking a Capability & Talent Development Manager to harness data from various training areas within the IT directorate. The role focuses on generating actionable insights and robust reporting to improve the team's performance. Responsibilities include managing apprenticeship programs, monitoring learning effectiveness, and engaging with stakeholders to enhance communication. The position offers comprehensive benefits and the opportunity for professional development through CIPD qualifications.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus 8 bank holidays

Flexible working options

Qualifications

• Pro-active, creative and engaging personality.
• Experience with MI Learning and Development in IT.
• Confidence in using and presenting complex datasets.

Responsibilities

• Building effective communications across ITS capability areas.
• Managing apprenticeship and development programs.
• Monitoring effectiveness of learning with stakeholders.
• Providing reports on Learning and Development activities.
• Participating in Coaching and Mentoring schemes.

Skills

Data analysis

Communication

Project management

Stakeholder engagement

Coaching and mentoring

Education

CIPD qualification

Tools

Power BI

Power Automate

SharePoint

MS Excel

Job description

An exciting opportunity has arisen within the ITS Capability & Talent Team for a Capability & Talent Development Manager. In this role, your primary responsibility will be to harness data from all areas of capability and talent within the IT directorate including internal training, apprenticeships, development programmes, school and college engagement, and career frameworks to generate actionable insights and robust reporting. You will leverage advanced tools such as Power Automate, Power BI, SharePoint, and DAX to collect, analyze, and visualize complex datasets. Your work will directly inform decision-making and drive continuous improvement across the directorate. A key aspect of your role will be the development and implementation of skills assessment tools, enabling the organization to identify skills gaps and measure progress effectively. Collaboration with internal and external stakeholders will be essential, as you source solutions and support the development of capability across ITS. You will take ownership of your projects, while also providing support and cover across the team as needed. Our aim is to foster a progressive, data-driven environment where team members are empowered to reach their full potential and deliver exemplary service to colleagues across ITS and beyond. We are a dedicated team of motivated, trustworthy, and supportive individuals who take pride in our work and its impact.

Responsibilities

• Building and sustaining effective communications across ITS capability areas, with internal and external suppliers and stakeholders.
• Taking responsibility for apprenticeship and development programmes working with senior managers, capability leads, mentors and managers to review and plan student integration to ITS, ensuring the relevant learning and support mechanisms are available.
• Working closely with DVLA Commercial to monitor the effectiveness of learning both from a student and learning provider perspective (contractual obligations) via structured checkpoint meetings with stakeholders, capturing accurate records of discussions and outcomes.
• Providing reporting on various Learning and Development activities from across the IT directorate, using MS Excel and Office 365.
• Participating in Coaching and Mentoring schemes within the IT directorate.
• Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

If you do not already hold a CIPD qualification, you will have the opportunity to achieve this once in post, should you wish to further your professional development.

Are you a pro-active, creative and engaging person? Do you have experience with MI Learning and Development in IT? Are you confident in using and presenting complex datasets from variety of sources?, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.
• Read more in the Benefits section below!
• Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers