Capability & Talent Development Manager

Government Recruitment Service; Swansea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency in Swansea seeks a Capability & Talent Development Manager to leverage data and enhance Learning and Development within IT Services. You will collaborate with stakeholders to build programs and provide actionable insights using tools like Power BI and Excel. Applicants should be proactive in data management and hold or pursue a CIPD qualification. This role offers a competitive salary and flexible working options.

Benefits

Employer pension contribution of 28.97%

25 days annual leave increasing with service

Flexible working options

Qualifications

• Experience in Learning and Development within IT.
• Ability to analyze complex datasets from various sources.
• Pro-active approach to data-driven decision-making.

Responsibilities

• Build effective communications across ITS capability areas.
• Manage apprenticeship and development programmes.
• Monitor learning effectiveness with stakeholders.
• Provide reports on Learning and Development activities.
• Participate in Coaching and Mentoring schemes.

Skills

Data analysis

Presentation skills

Project management

Collaboration

Communication

Education

CIPD qualification (or willingness to pursue)

Tools

Power BI

Power Automate

SharePoint

DAX

MS Excel

Job description

Are you a pro‑active, creative and engaging person?

Do you have experience with MI Learning and Development in IT?

Are you confident in using and presenting complex datasets from variety of sources?

If so, this is your opportunity to join the central support function within IT Services (ITS) in DVLA!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work‑life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers

An exciting opportunity has arisen within the ITS Capability & Talent Team for a Capability & Talent Development Manager. In this role, your primary responsibility will be to harness data from all areas of capability and talent within the IT directorate including internal training, apprenticeships, development programmes, school and college engagement, and career frameworks to generate actionable insights and robust reporting.

You will leverage advanced tools such as Power Automate, Power BI, SharePoint, and DAX to collect, analyze, and visualize complex datasets. Your work will directly inform decision‑making and drive continuous improvement across the directorate. A key aspect of your role will be the development and implementation of skills assessment tools, enabling the organization to identify skills gaps and measure progress effectively.

Collaboration with internal and external stakeholders will be essential, as you source solutions and support the development of capability across ITS. You will take ownership of your projects, while also providing support and cover across the team as needed.

Our aim is to foster a progressive, data‑driven environment where team members are empowered to reach their full potential and deliver exemplary service to colleagues across ITS and beyond. We are a dedicated team of motivated, trustworthy, and supportive individuals who take pride in their work and its impact.

If you do not already hold a CIPD qualification, you will have the opportunity to achieve this once in post, should you wish to further your professional development.

Responsibilities

• Building and sustaining effective communications across ITS capability areas, with internal and external suppliers and stakeholders.
• Taking responsibility for apprenticeship and development programmes working with senior managers, capability leads, mentors and managers to review and plan student integration to ITS, ensuring the relevant learning and support mechanisms are available.
• Working closely with DVLA Commercial to monitor the effectiveness of learning both from a student and learning provider perspective (contractual obligations) via structured checkpoint meetings with stakeholders, capturing accurate records of discussions and outcomes.
• Providing reporting on various Learning and Development activities from across the IT directorate, using MS Excel and Office 365.
• Participating in Coaching and Mentoring schemes within the IT directorate.
• Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.