Cannock: Deputy Manager

Caremark Ltd; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent care service provider seeks a Deputy Manager in Cannock to ensure high standards of care for clients. The role involves overseeing staff, ensuring compliance with policies and regulations, delivering staff training, and managing operational processes. The ideal candidate will actively support business growth while maintaining effective communication within the team and managing quality control systems. A commitment to client care and a focus on team development are essential for success in this position.

Benefits

Competitive salary

Responsibilities

• Ensure that Caremark’s Aims & Objectives are achieved and that each client receives appropriate care.
• Ensure compliance with Caremark’s system, policies, and procedures.
• Ensure implementation and compliance of relevant legislation and regulatory guidance.
• Ultimate responsibility for all staff members.
• Deliver training to staff and identify further development needs.
• Ensure effective supervision and monitoring of all staff.
• Maintain good communication and effective team building.
• Oversee recruitment and appointment processes.
• Ensure operation of quality control systems.
• Manage risk processes effectively.
• Keep all records updated.
• Prepare and process payroll.
• Prepare and dispatch invoices.
• Implement complaints procedure.
• Liaise with clients, relatives, and social workers.
• Prepare management reports.
• Work within budgets to ensure profitability.
• Participate in local business growth and marketing exercises.
• Support with emergency on-call phone on a rota basis.

Job description

Deputy Manager

Location: Cannock

Salary: Competitive salary

Hours: 09:00 - 17:30

Responsibilities

• To ensure that Caremark’s Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
• To ensure compliance with Caremark’s system, policies and procedures
• To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
• Ultimate responsibility for all members of staff.
• To deliver training to staff as appropriate and to identify any further development or training needs.
• Ensure training needs of all staff are met effectively
• To ensure supervision and monitoring of all staff is carried out
• To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
• To oversee recruitment and appointment of all staff.
• Ensure successful operation of quality control systems.
• Ensure successful operation of risk management processes.
• Ensure that all computerised and manual records are up to date.
• Preparing and processing the payroll.
• Preparation and despatch of invoices.
• Implementation of complaints procedure.
• Liaison with clients, relatives, representatives and social workers.
• Preparation of management reports.
• To work within agreed budgets to ensure profitability of business.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.
• Supporting with the emergency oncall phone on a rota basis.