Cafe Supervisor

Gather & Gather UK; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A hospitality company is seeking a driven Cafe Supervisor to deliver high-quality beverages and food in London. The ideal candidate will have customer service experience and excellent communication skills, along with the ability to work under pressure. This full-time role, contracted to 40 hours per week, includes various benefits such as great operational training, social events, and free meals.

Benefits

Operational training

Life assurance scheme

Personal development opportunities

Wellbeing strategy

Social events

Holiday purchase scheme

Discount vouchers

Free meals

Qualifications

• Previous experience in customer service.
• Exceptional timekeeping and reliability.
• Ability to take initiative and make customer-focused decisions.

Responsibilities

• Prepare drinks and serve food to customers.
• Maintain cleanliness of the bar area.
• Handle cash and credit card payments.
• Ensure compliance with hygiene and safety standards.

Skills

Customer service experience

Communication skills

Ability to work under pressure

Hands-on experience with brewing equipment

Job description

We're currently recruiting a driven Cafe Supervisor to help us create beautifully crafted drinks for CH&CO on a full-time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!