Café Manager: Lead Team, Elevate Customer Experience

Tesco UK; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Greater London is seeking a Café Manager to oversee café operations and ensure excellent customer service. The ideal candidate will have a background in hospitality and strong people management skills. Responsibilities include managing daily operations, maximizing sales, and developing a committed team. This role offers an opportunity to make a real impact within a supportive team environment that values diversity and inclusion.

Qualifications

• Experience in a hospitality role, ideally at supervisory level.
• Strong commitment to customer service excellence.
• Ability to lead and coach a diverse team.

Responsibilities

• Oversee overall café operations and ensure compliance with safety standards.
• Maximize sales and maintain cafe presentation.
• Lead, motivate, and develop team members.

Skills

People management skills

Customer service commitment

Good planning and organisation skills

Excellent communication skills

Education

Background in hospitality, at supervisory level and above

Job description

A leading retail company in Greater London is seeking a Café Manager to oversee café operations and ensure excellent customer service. The ideal candidate will have a background in hospitality and strong people management skills. Responsibilities include managing daily operations, maximizing sales, and developing a committed team. This role offers an opportunity to make a real impact within a supportive team environment that values diversity and inclusion.