Cafe Manager

MacLeod Estates Ltd; Dunvegan; On-site; GBP 30,000 - 40,000; Full time

Job summary

A Scottish catering organization is seeking a Head of Cafe Management to oversee all aspects of cafe operations at Dunvegan Castle. This hands-on role requires managing a team, ensuring financial performance, and maintaining the highest standards of food hygiene and customer service. The ideal candidate has strong leadership skills and experience in a catering environment, with a focus on achieving operational excellence and customer satisfaction.

Qualifications

• Experience in food preparation within a catering environment.
• Strong customer service delivery skills.
• Ability to work weekends as required.

Responsibilities

• Manage cafe operations at Dunvegan Castle.
• Achieve financial performance targets for the cafe.
• Ensure compliance with food hygiene standards.
• Line manage seasonal staff effectively.

Skills

Self-Motivated

Performance Management

Gross Profit Management

Stock rotation

Food presentation

Computer competency

Attention to detail

Customer focused

Leadership qualities

Planning and organising

Education

Basic Food Hygiene

Intermediate Food Hygiene

Tools

Computer/touchscreen till

Job description

JOB SUMMARY :

• Responsible for all aspects of managing the Cafe and other catering operations at Dunvegan Castle and Gardens, as appropriate within the open season.
• To provide the highest standards of product, service, visitor welcome and hygiene / cleanliness of the premises.
• Responsible for achieving targets set for financial performance of the cafe business, including turnover, gross profit and salaries.
• This is a Head of Department role within the organisation – responsible for the line management of all seasonal staff at the Cafe.
• Responsible for the ordering and security of stock and equipment, security of the premises and for compliance with Food Hygiene standards.

This is a hands-on role requiring daily cash-handling, recording stock and monitoring temperatures, food preparation, ordering and other tasks as required for the day-to-day running of this busy cafe business.

This role involves regular weekend working and on occasion, the post holder may be required to perform other duties and / or tasks at other times as reasonably requested by the MacLeod Estate.

KNOWLEDGE, SKILLS AND EXPERIENCE :

Knowledge :

• Self-Motivated, enthusiastic, dynamic and energetic
• Performance Management gained in a catering environment
• Gross Profit Management & Pricing
• Stock rotation
• Food Hygiene Legislation in relation to the MacLeod’s Table Cafe business.
• Food presentation, display and merchandising techniques
• Computer / touchscreen till competency

Skills & Qualifications :

• High attention to detail, quality and presentation.
• Basic Food Hygiene – essential. Intermediate level – desirable with willingness to train up to this level.
• Flexible and adaptable
• Customer focussed
• Computer Literate
• Creative & Innovative
• Good Communicator with staff, customers, media and other stakeholders
• Strong Leadership qualities
• Good at planning and organising

Experience :

• Food preparation
• Working within a Catering Environment
• Budget control
• Customer service delivery
• Experience of catering for VIP private events and functions