Cafe Front Of House Team Member

Tesco UK; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retailer is seeking a member of the Front of House team for their café in Kingston upon Hull. The role involves serving customers, maintaining hygiene standards, and providing excellent service. Candidates should be 18 or over, possess strong communication skills, and be able to work well under pressure. The position offers flexible working options and career development opportunities.

Benefits

Flexible working options

Career development opportunities

Inclusive culture

Qualifications

• Must be 18 or over to apply.
• Comfortable working in a team.
• Confident using initiative to improve ways of working.

Responsibilities

• Serve customers quickly and efficiently.
• Maintain food freshness using FIFO stock rotation.
• Follow food safety and hygiene regulations.

Skills

Customer service commitment

Knowledge of Health and Safety standards

Ability to multitask

Great communication skills

Job description

Overview

Customers visit our café for all sorts of reasons. Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order. As a member of our Front of House team, you will contribute to a welcoming, efficient experience for every guest.

With your dedication to excellent service and your understanding of health and safety standards, you'll help make every day better. Your responsibilities may include serving food and drinks, maintaining a clean environment, and staying up-to-date with our menu and initiatives to keep our café inviting.

During this role you will be supported behind the scenes with opportunities for career development, flexible working options, and more. This is a place where you can grow with opportunities to progress.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Serving customers quickly, efficiently and with care.
• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following first in, first out (FIFO) stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Clearing and sanitising tables so our café stays clean.
• Making sure we maintain our standards and all food products are available.
• Staying up-to-date with business communications and exciting new initiatives.
• Knowing our café’s menu inside out and ensuring food is served as intended.
• Preparing hot and cold drinks for customers.

• A commitment to excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

About Tesco Cafés and Culture

With 329 cafés across the country and counting, our teams work closely to ensure the customer experience is to the highest standard and service; no two days are ever the same. Tesco Cafés are a great place to work, with a genuine family feel.

We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. We celebrate diversity and strive to create a workforce that reflects our customers. We welcome diverse applicants from all walks of life, offering varying working patterns across our business.

Flexible Working and Accessibility

We know life looks different for everyone. We welcome chats about flexible working and can support carers, those nearing retirement, parents, and others in balancing life and work. We are proud to be accredited as a Disability Confident Leader and are committed to providing an inclusive and accessible recruitment process. For information on accessibility support, please contact us.

Application notes

On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will only be able to offer individual feedback to candidates who attend an interview.