Cafe and Events Assistant

Serco Group Plc; Marlow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading event and café service provider in Marlow is seeking a Café and Events Assistant to ensure excellent customer service and assist with various events. You will support the Café Supervisor in delivering high-quality service and work closely with the Weddings & Events Supervisor to maintain standards during events. The position offers flexible working hours, including weekends, with a competitive hourly wage of up to £12.21. This role is ideal for passionate individuals eager to contribute to the events and hospitality industry.

Benefits

Employee Benefits through moreleisure.com

Qualifications

• Passionate and enthusiastic about providing excellent customer service.
• Previous experience in a customer-facing environment.
• Flexibility to work on demand for events.

Responsibilities

• Assist in cleaning and maintaining high standards of hygiene.
• Support the setup and breakdown of events.
• Serve customers promptly while following procedures.

Skills

Customer service

Food safety knowledge

Communication skills

Job description

Job Summary

Spaces for weddings, corporate events, and team‑building days. The Café side of the role supports the Café Supervisor in delivering world class customer service within the restaurant and café. The events side of the role provides hands‑on support to the Weddings & Events Supervisor for the efficient coordination and delivery of weddings and various events, ensuring an exceptional experience for all guests and visitors.

Responsibilities

• Carry out cleaning duties to maintain high standards of cleanliness.
• Undertake record temperature checks and ensure high standards of food hygiene.
• Serve customers promptly and efficiently while complying with financial and cash handling procedures.
• Assist with the preparation, execution, and breakdown of events.
• Provide support to create a safe, fun, and professional working environment.

Qualifications

• Passionate, enthusiastic, and eager to go the extra mile for customers.
• Level 2 Food Safety certification desirable; full training provided.
• Previous experience in a customer‑facing environment.
• Passion for the events and hospitality industry.
• Flexibility to be available for weddings and events on demand.
• Good communication skills.
• Own transport for commuting.

Employment Details

Job title: Café and Events Assistant
Location: Bisham Abbey
Working Hours: Casual, Monday to Sunday
Café hours 8:00‑3:00 or 3:00‑8:30 p.m. with later finishes when events take place
Salary: Up to £12.21 per hour, depending on age

Benefits

• All Leisure Benefits – Employee Benefits (moreleisure.com)