Cafe Assistant Manager: Lead, Delight Guests, Grow Your Career

Caffe Nero Group Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee shop chain in Greater London is looking for an Assistant Manager. This role involves supporting store operations, providing exceptional customer service, and fostering team development. Ideal candidates are experienced in busy environments, people-focused, and passionate about the brand. The position offers a starter rate of £12.41 per hour, with opportunities for growth and additional benefits like discounts on food and drinks.

Benefits

Unlimited free handmade drinks

75% off food when on shift

50% off handmade drinks off shift

30p per hour incentive opportunity

Length of service recognition

Discounts and rewards platform

Opportunity for performance incentive

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment.
• People-focused with a care for team welfare and development.
• Ability to meet business targets consistently.
• Passion for the Caffè Nero brand.

Responsibilities

• Support the running of the store and provide great customer service.
• Ensure high standards of coffee and food.
• Participate in training and team development.

Skills

Customer service

Team management

Business target achievement

Brand passion

Job description

A leading coffee shop chain in Greater London is looking for an Assistant Manager. This role involves supporting store operations, providing exceptional customer service, and fostering team development. Ideal candidates are experienced in busy environments, people-focused, and passionate about the brand. The position offers a starter rate of £12.41 per hour, with opportunities for growth and additional benefits like discounts on food and drinks.