Café Assistant

BLOSSOM HOUSE SCHOOL; City Of London; On-site; GBP 27,000 - 30,000; Full time

Job summary

An outstanding specialist school in the City of London is seeking a Café Assistant and Learning Support Assistant to support children with Special Education Needs. The role involves serving customers in the Café, supporting students gaining work experience, and assisting in lessons. Candidates must possess experience in food handling, customer service skills, and the ability to promote positive behaviour in children. This is a permanent, term-time role offering a salary ranging from £27,008 to £29,700 pro rata, based on experience.

Qualifications

• Experience of food handling and working in a catering environment.
• Experience of working with customers in a face-to-face environment.
• Confidence, enthusiasm, and passion for learning are essential.
• Good numeracy skills and ability to manage a group of children.
• Knowledge of behaviour management is beneficial.

Responsibilities

• Greet and serve customers in the Café.
• Assist in food preparation and stock replenishment.
• Support school children gaining work experience.
• Provide 1-1 support and assist in lessons.
• Help maintain learning environments and administration.

Skills

Experience of food handling

Customer service skills

Mental and physical resilience

Good English language skills

Behaviour management knowledge

Ability to build relationships

Experience with children with SEN

Ability to promote positive behaviour

Job description

We are seeking a calm, supportive and adaptable individual to join us at our Blossom House School as a Café Assistant and LSA Blossom and Brew Café works closely with Blossom House School. Blossom House is an Ofsted-rated "Outstanding" specialist school for children aged 3‑19 years with speech, language and communication difficulties. Although many of the children have some associated difficulties such as fine motor problems or poor organisational skills, they are all within the average range of cognitive abilities.

What the role involves: The Café Assistant role will involve greeting and serving customers, operating the till and handling cash, replenishing stock, providing excellent customer service and assisting in food preparation, and opening and closing the Café as required. While working at the Café you will also be expected to support school children gaining work experience in the Café. The Learning Support Assistant role may involve providing ad‑hoc or dedicated 1‑1 support to specific children and providing whole‑class support in lessons. You'll also help maintain the learning environments, assist with administration and provide ad‑hoc management or support with challenging behaviour.

Qualifications

• Experience of food handling and working within a catering environment.
• Experience of working with customers in a customer facing environment
• Supporting our students can sometimes be challenging, mental and physical resilience are qualities necessary for all our staff.
• Confidence, enthusiasm and a passion for learning.
• Good English (clear written and spoken English) and numeracy skills.
• Knowledge and experience of behaviour management.
• The ability to build good working relationships with children, teachers, parents and carers.
• Experience of working with children with Special Education Needs (SEN), particularly children on the Autism Spectrum.
• The ability to manage a small group of children with complex social communication needs.
• The ability to promote positive behaviour in a nurturing environment is essential.

The role is a Permanent, Term-Time only role Monday to Friday (08:30am – 17:00pm). Salary from: £27,008 – £29,700 pro rata, depending on experience (£23,150 – £25,457 salary for term‑time, 36 weeks pa).