Business Support Officer Level 2

Norfolk; Norwich; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A local authority organization in Norwich is seeking an enthusiastic Business Support Officer to handle essential tasks within a residential and housing team. This unique hybrid role requires maintaining daily operations, managing finances, and contributing to positive outcomes for young individuals. The ideal candidate should possess excellent communication skills and a strong commitment to uplift the lives of young people. A competitive salary, flexible working options, and various benefits are available for the right candidate.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Qualifications

• Dedicated and motivated individual required for various business support tasks.
• Experience in finance, administration, governance, and HR is beneficial.
• Commitment to making a difference in the lives of young people.

Responsibilities

• Responsible for everyday running of the teams within the residential and housing team.
• Manage finances and operational tasks that keep the home running.
• Work closely with management to provide dedicated support.

Skills

Good personal relationship and communication skills

Literacy and numeracy

Reliability

Job description

Business Support Officer | 9290 | Permanent Contract |37 hours per week | £26,403 to £28,142 per annum | Grade E | Norwich

Norfolk Residential Children’s Homes provide emergency and time limited, specialist care for young people (male and female) aged between 8 - 17 years, when either family, foster care, mainstream residential or other community-based placements are not possible or desirable at the time.

We are looking for a dedicated, enthusiastic and motivated individual to provide a range of efficient business support tasks, including finance, administration, governance, HR and training, health and safety and ICT, working for a group of teams within the residential and housing team. You will be required to have good levels of literacy and numeracy; this is a hybrid working role and you will be required to work at our base in Sprowston at least one day per week.

Working to a high standard you will be responsible for the everyday running of the teams, dealing with finances (including pre-paid cards, myOracle applications).You will also work closely with the management team to provide dedicated support around operational tasks that keep the home running. The work is busy and varied but very rewarding as you will be part of a team making a contribution towards positive outcomes for young people.

To work within this environment, you will need to be committed to making a difference in the lives of young people. You will need to be reliable, have good personal relationship and communication skills as well as high professional standards.

This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service and be subject to 6 months’ probation.

Before you apply, we recommend reading the full to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council :

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as : ‘A for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

You can also find information on our here.

Redeployment closing date : 23 December 2025 at 23 : 55

All other applicants closing date : 04 January 2025 at 23 : 55