Business Support Officer l Children Looked After Team l County Hall, Preston l Fulltime

Lancashire County Council; Lancashire; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

A local government entity in Lancashire is seeking a motivated Business Support Officer to join their Children Looked After Team. The role involves providing administrative support, engaging with families and social workers, and requires proficiency in Microsoft Office. The position offers full-time hours with a focus on work/life balance and training opportunities.

Benefits

Support for training and development

Focus on work/life balance

Job satisfaction opportunities

Qualifications

• Experience of working in an administration setting is desirable.
• Knowledge of Microsoft Office applications and databases.

Responsibilities

• Provide high-quality business support to the Children Looked After Team.
• Support operational staff and managers with administrative tasks and data entry.
• Engage with various stakeholders to provide clear information and advice.

Skills

Great communication skills

Customer-focused approach

Tools

Microsoft Office applications

Databases

Job description

Overview

We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our established team who will contribute to the key work of the Education and Children's Directorate.

Salary £25,185 - £25,989 per week • Fixed term until 31/08/2026 • Full time, 37 hours per week • Location: County Hall, Preston

This post is within the Children Looked After Team based at County Hall, Preston PR1 0LD providing outstanding support to operational staff and managers. We are currently working a combination of home and office working. Therefore, you will be required to have a suitable working space within your home and broadband connection. If you are unable to provide a suitable homeworking environment, you will be required to work from your office base or nearest suitable office location for your non-office working hours. The office working days for this post are currently Tuesday and Friday.

For further details please follow the link: Staff benefits - Lancashire County Council

Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.

Interviews will be held w/c 13 October 2025; please note it will not be possible to rearrange an interview date or time.

Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

Email: [e-mail] | Tel: [phone]

Job Description And Person Specification • Risk Identification form

Responsibilities

• Provide high-quality business support to the Children Looked After Team, contributing to the effective operation of the team and its work.
• Support operational staff and managers with administrative tasks, diary management, data entry, and use of Microsoft packages and databases.
• Engage with Managers, Social Workers, families, the public, and team members to provide clear information and advice.

Qualifications and Experience

• Experience of working in an administration setting is desirable.
• Knowledge of Microsoft Office applications and databases.

Skills and Attributes

• Great communication skills; ability to listen and respond to individual requirements.
• Customer-focused approach with a drive to deliver a great service and experience, and to get things right first time.

Why join us

You'll receive support from your line manager and the team, opportunities for training and development, and a focus on achieving a good work/life balance and job satisfaction.