Business Support Officer - Finance

Royal Borough of Greenwich; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in London is looking for a Business Support Officer (Finance) to join the Business Support Team. The role involves managing business waste customer portfolios, ensuring compliance with service agreements, and supporting income monitoring. The ideal candidate should possess exceptional IT and communication skills, along with a commitment to excellent customer service. Flexibility and teamwork are essential in this role.

Qualifications

• Exceptional IT and communication skills with excellent customer care.
• Good team player who is flexible and adaptable.

Responsibilities

• Responsible for day-to-day administration of business waste customers.
• Ensure service level agreements are up to date.
• Monitor income payments to ensure they are received.

Skills

Exceptional IT skills

Excellent communication skills

Customer care

Team player

Flexibility

Job description

Overview

Street Services is seeking a Business Support Officer (Finance) to join its busy Business Support Team.

Street Services has 446 members of staff, and the Business Support Team is responsible for providing a wide range of functions that assist delivery of statutory frontline waste collection and street cleansing services.

Responsibilities

• Be responsible for the day-to-day administration of a portfolio of business waste customers
• Ensure that service level agreements are up to date and in place where traded services are provided
• Monitor income payments against service level agreements to ensure payment is received and assist customers with payment schedules where necessary
• Monitor debt recovery
• Support enquires from new business waste customers

Requirements

You will have exceptional IT and communication skills with excellent customer care. You will also be a good team player who is flexible and willing to adapt the changing needs of the service.

To apply please click the Apply Now link below.