Business Support Coordinator

FOOTBALL ASSOCIATION; Burton upon Trent; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A prominent sports organization is seeking a Business Support Coordinator for its Women's Technical department. This role involves providing administrative support to National Coaches, coordinating meetings, and managing recruitment processes. Ideal candidates will have experience in administration, strong diary management skills, and attention to detail. Benefits include competitive salary, hybrid working model, and access to unique office spaces at Wembley Stadium.

Benefits

Event day tickets at Wembley Stadium

Free nutritious lunches

Private medical cover

Contributory pension scheme

25 days annual leave

Qualifications

• Experience in an Administration/Team Coordinator role.
• Evidence of diary and scheduling management.
• High levels of discretion; previous experience working with confidential information.

Responsibilities

• Provide comprehensive administrative support to the National Coaches.
• Coordinate meeting logistics for successful delivery.
• Support recruitment processes for the Women's Technical Department.

Skills

Diary management

Attention to detail

Organisational skills

Time management skills

Communication skills

MS Office Suite

Job description

Impact, on and off the pitch

The FA have an exciting opportunity for a Business Support Coordinator to join our Women's Technical department at St. George's Park. The successful applicant will provide administrative support to the Women's Technical team, and act as the primary contact for casual staff across the division.

What will you be doing?

• Provide comprehensive administrative support to the National Coaches and Goalkeeping Coaches, including diary management, meeting coordination, and organising travel and accommodation.
• Coordinate meeting logistics such as room bookings, resources, and required materials to ensure smooth delivery.
• Support the recruitment process for the Women's Technical Department, ensuring efficient administration of contracts, DBS checks, IT access, kit allocation, and expense setup for all new starters.
• Assist in delivering administrative tasks associated with the women's scouting programme.
• Administer purchase orders, manage supplier processes, and support accurate budget tracking for the division.
• Coordinate monthly payroll submissions for all relevant staff groups, ensuring compliance with internal timelines and processes.
• Act as the primary point of contact for casual staff, ensuring they receive appropriate guidance, information, and administrative support.
• Lead the end‑to‑end delivery of ball retriever operations for all senior women's fixtures, including planning, onsite management, and post‑event processes.
• Ensure all team liaison officers are allocated to all incoming opposition teams across all age groups during national camps, ensuring safe, efficient, and professional operations throughout.
• Provide out‑of‑office and ad hoc cover across the Business Support team when required to maintain continuity of service.
• Contribute to wider departmental projects within the Women's Technical Department, adapting to evolving priorities across the FA Group.
• Undertake additional duties as required to support the changing priorities of the FA Group.

What are we looking for?

Essential for the role:

• Experience in an Administration/Team Coordinator role.
• Evidence of diary and scheduling management.
• Excellent attention to detail and accuracy in all areas of work.
• High levels of discretion; previous experience working with confidential information.
• Excellent organisational & time management skills.
• To be able to communicate to a high level with internal & external stakeholders at all levels.
• Excellent MS Office Suite skills.

Beneficial to have:

• Worked in the football industry or in an elite sporting environment (administration).
• Team or events co-ordination.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles. To achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page.

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.