Business Service Assistant

Venn Group; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Business Service Assistant to provide administrative support in a hybrid environment. The ideal candidate will have strong organizational skills and previous experience in a business support role. Responsibilities include managing calls, maintaining records, and assisting with travel arrangements. This position offers £18.68 p/h on a long-term contract.

Benefits

Training and development opportunities

Expenses paid in line with local conditions

Qualifications

• Strong administrative and organisational skills with excellent attention to detail.
• Confident communicator with experience handling calls and enquiries.
• Proficient in MS Office and database systems.
• Able to work flexibly, prioritise tasks, and meet deadlines.
• Previous experience in a business support or corporate services environment is desirable.

Responsibilities

• Handle internal and external calls on behalf of senior management.
• Maintain accurate database and spreadsheet records.
• Manage ITEM mobile phone records.
• Distribute cheques and resolve queries with Payables.
• Support logging Freedom of Information requests.
• Order and maintain stationery supplies.
• Open, sort, and distribute post.
• Update records on CIS and process purchase orders.
• Assist in organising meetings and visitor arrangements.
• Log staff absences on ORACLE and provide administrative support.
• Arrange travel for senior management.

Skills

Strong administrative skills

Excellent attention to detail

Confident communicator

Proficient in MS Office

Job description

We are recruiting: Business Service Assistant Hybrid (1-2 days per week in office in Leicestershire) | £18.68 p/h (umbrella) | 12-month contract

We are looking for an organised and proactive Business Service Assistant to provide high-quality administrative support to the Business Support Team and the Corporate Resources senior management team. This is a fantastic opportunity to join a busy team on a long-term contract, working in a hybrid environment.

Key Responsibilities

• Handle internal and external calls on behalf of senior management, delivering excellent customer service.
• Maintain accurate database and spreadsheet records, including Gifts & Hospitality Register, Driver and Vehicle Records, and Retirement Association Members database.
• Manage ITEM mobile phone records for billing purposes.
• Distribute cheques and liaise with Payables to resolve queries.
• Support with logging Freedom of Information (FOI) requests and ensure deadlines are met.
• Order and maintain stationery supplies.
• Open, sort, and distribute post; arrange special deliveries and courier services.
• Update records on CIS and process purchase orders using iProc.
• Assist in organising meetings, departmental briefings, and visitor arrangements (including catering and room bookings).
• Log staff absences on ORACLE and provide general administrative support (typing, filing, photocopying).
• Arrange travel for senior management when required.

About You

• Strong administrative and organisational skills with excellent attention to detail.
• Confident communicator with experience handling calls and enquiries.
• Proficient in MS Office and database systems.
• Able to work flexibly, prioritise tasks, and meet deadlines.
• Previous experience in a business support or corporate services environment is desirable.

Additional Information

• Occasional out-of-hours work may be required.
• Training and development opportunities provided.
• Expenses paid in line with local conditions of service.

If you've got the relevant experience, please apply today!