Business Manager

OneMedicalGroup; Liskeard; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare provider based in Liskeard is seeking an ambitious Business Manager to oversee Rosedean House Surgery. This role involves managing daily operations, leading a multi-disciplinary team, and driving strategic growth while ensuring compliance with NHS standards. The ideal candidate should have senior leadership experience in health care and be passionate about transforming patient care. This position offers competitive salary and opportunities for professional development, along with a structured onboarding process.

Benefits

Competitive salary

Ongoing career development opportunities

Supportive leadership and structured onboarding

NHS Pension with 20.6% Employer Contribution

25 days annual leave plus Bank holidays

Extra day of leave per year for work anniversary

Enhanced Maternity, Paternity / Adoption pay

Family friendly employment policies

Employee Assistance Programme

Eye care scheme

Cycle-to-work scheme

Access to NHS discounts

Qualifications

• Demonstrated success in managing teams and contracts.
• Experience in driving change within healthcare environments.

Responsibilities

• Lead and inspire a multi-disciplinary site team.
• Manage daily operations, team performance, and regulatory compliance.
• Drive delivery of QOF, LES, DES, and all contract obligations.

Skills

Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)

Budget management and performance delivery

Excellent communication, negotiation and influencing skills

Education

Senior leadership experience

Job description

Lead the Future of Primary CareAt OneMedical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter.

Rosedean House Surgery is set within a beautiful Grade II listed building, rich with heritage and deeply rooted in the local community. We will soon be undertaking a major redevelopment of the site, transforming it into a modern, purpose‑driven healthcare environment while preserving the building’s historic character. This fusion of tradition and innovation will provide a stunning, future‑ready space for patients and staff alike.

This is a rewarding opportunity to lead both operational excellence and strategic growth. You’ll be a confident, people‑first leader with a strategic mindset and operational rigour.

Main duties of the job

As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery.

Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions.

You’ll play a pivotal role in:

• Leading and growing your team through a period of transformation
• Enhancing the patient experience
• Maximising income through NHS contracts and private services

Job responsibilities

Leadership & Team Development

• Lead and inspire a multi‑disciplinary site team, creating a positive, empowered culture
• Ensure effective communication, 1‑2‑1s, appraisals, and development pathways
• Champion innovation, collaboration and continuous improvement

Operational Management

• Oversee daily running of the practice including staffing, clinics, and cover arrangements
• Ensure full compliance with CQC standards, NHS contracts and internal policies
• Manage inspections, audits, incidents, complaints and reporting
• Lead on Health & Safety, IT, premises and risk management

Strategic Delivery & Quality

• Drive delivery of QOF, LES, DES, and all contract obligations
• Ensure service quality, patient safety, and clinical governance standards are consistently met

Business Growth & Financial Performance

• Grow the registered patient list through local engagement and service excellence
• Maximise income across NHS funded and private services
• Lead budget planning and financial management
• Monitor income/expenditure and ensure robust financial controls

Stakeholder & Community Engagement

• Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups

You’ll Thrive Here If You Are:

• Visionary but grounded in the detail
• Commercially savvy and values‑led
• Resilient, adaptable and positive
• Passionate about transforming patient care
• A natural leader who builds others up

About the surgery & Group

Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment, bringing together architectural heritage with a modern, patient‑centred design. We are part of OneMedicare, the NHS provider arm of OneMedical Group, an independent, family‑run healthcare organisation delivering GP, urgent care and community services across the UK.

What we offer

• Competitive salary
• Ongoing career development opportunities
• Supportive leadership and structured onboarding
• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Paternity / Adoption pay
• Family friendly employment policies
• Participation in OMGs referral‑a‑friend scheme
• Employee Assistance Programme run by award‑winning Health Assured
• Eye care scheme – free eye test plus a contribution towards glasses
• Cycle‑to‑work scheme
• Access to NHS discounts

Equality and diversity

OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: [e-mail]

Person specification

Experience

• Senior leadership experience
• Track record of successfully managing teams, contracts, and change

Knowledge, skills and abilities

• Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
• Budget management and performance delivery
• Excellent communication, negotiation and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

OneMedicalGroup

Rosedean Surgery

Cornwall

South West of England

PL14 4AQ

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)