Business Co-Ordinator - EOE Learning & Improvement Networks

East and North Hertfordshire NHS Trust; Cambridge; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regional health service provider is seeking a proactive Business Co-Ordinator to join their Regional Learning & Improvement Networks team in Cambridge, UK. This role involves overseeing business management activities, facilitating stakeholder communication, and planning events. The ideal candidate should have project management experience and excellent communication skills. The position requires on-site work at least two days per week. Apply before the closing date of December 18, 2025, as this vacancy may close early if the application limit is reached.

Qualifications

• Experience in project management and change initiatives.
• Skilled in analyzing and interpreting information.
• Adept at building and nurturing key relationships.

Responsibilities

• Coordinate business management and operational activities.
• Manage purchase orders and coordinate financial management.
• Develop and manage stakeholder communications.
• Assist in planning virtual and face-to-face events.

Skills

Project management

Strong communication skills

Event planning

Analytical skills

Relationship building

Job description

Vacancy at East and North Hertfordshire Teaching NHS Trust

We are currently recruiting a proactive Business Co‑Ordinator to join our Regional Learning & Improvement Networks team. In this role, you will contribute to establishing and maintaining learning networks that foster knowledge sharing and drive improvements across Elective, UEC and Mental Health Care Services.

As a Business Co‑Ordinator, you will be an integral part of a dynamic team, overseeing the coordination of all business management and operational activities related to the Regional Learning & Improvement Networks programme.

You will have experience in project management and supporting change initiatives. You should be skilled at analysing and interpreting information, anticipating and assessing potential issues, and recommending effective solutions.

Strong communication skills are vital, especially the ability to convey complex information persuasively and influence stakeholders. You should be adept at building and nurturing key relationships. Experience in planning and managing both virtual and in‑person events is also required.

You will be expected to work on‑site at least two days per week and be available to start within four weeks of receiving a conditional offer, if selected. Please note that this vacancy may close early if we reach our application limit, so we encourage you to submit your application as soon as possible.

• Support the improvement manager to ensure that the portfolio of tasks and projects is planned, managed, and delivered effectively.
• Manage all purchase orders, invoicing, and coordinate with NHSE financial management systems, venue booking agents, and booking portals.
• Develop and manage all stakeholder communications.
• Assist in planning up to six face‑to‑face and six virtual events per year, including booking and managing venues, setting up webinars, coordinating agendas, managing booking portals, and handling all related communications.
• Ensure attendance and provide on‑site support on the day of each event.
• Oversee and manage a digital platform for clinicians and operational teams to collaborate on solutions to shared challenges.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide. Our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way we work and deliver our services to our catchment has never been more important than it is now.

We are working in partnership with East of England Learning & Improvement Networks, who are part of the NHSE Clinical & Operational Excellence Programme established in September 2024.

The Networks have been designed for operational and clinical leaders working in Elective Care, Urgent and Emergency Care and Mental Health, and incorporate those working in primary and community care and the ambulance service.

The LINs provide an enabling infrastructure that facilitates collaboration and the sharing of best practice between peers using an improvement approach. The primary aim of the Networks is to support and accelerate those improvement initiatives that are producing demonstrable improvement in patient flow. Key activities include online networks, face‑to‑face learning events, and the integration of data‑driven insights using comparative data for improvement.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

This advert closes on Thursday 18 Dec 2025.