Business Change Manager

context recruitment; Banbury; Hybrid; GBP 57,000 - 68,000; Full time

Job summary

A leading critical national infrastructure organization is seeking an experienced Business Change Manager to enhance relationships with senior business leaders and oversee IT service delivery in Banbury. The role requires navigating a regulated environment while driving digital transformation and ensuring compliance with governance standards. Candidates must demonstrate strong communication and negotiation skills and have a background in IT service delivery. The position is hybrid, requiring three days on-site.

Benefits

Competitive salary

Benefits package

Qualifications

• Proven experience in complex IT environments with senior leaders.
• Strong background in service delivery and project management.
• Expertise in governance and risk management.

Responsibilities

• Serve as a strategic liaison between IT and business stakeholders.
• Maintain relationships with executives to drive digital transformation.
• Oversee IT service delivery within a regulated, high-security environment.

Skills

Relationship building with senior business leaders

IT service delivery

Project management

Governance and compliance

Communication and negotiation

Job description

Business Change Manager - Critical National Infrastructure

Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.

Key Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Requirements

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Hybrid (3 days per week required in their Banbury office)

Paying up to £67,500 + benefits

Must be eligible to work in the UK