Business Change Lead

EY US; Remote; GBP 70,000 - 90,000; Full time

Job summary

A global consulting firm is seeking a Business Change Management Lead in Greater London. You'll lead a team to manage business change campaigns for technology adoption across the organization. This role requires strategic insight, leadership, and a strong background in change management. You will work flexibly from home with limited travel, focusing on effective communication and project management to enhance user adaptation and productivity. Join us to make a meaningful impact in a diverse environment.

Benefits

Flexible work environment

Inclusive culture

Career development opportunities

Qualifications

• 8-10 years of experience leading complex business change plans.
• PROSCI certification is highly desirable.
• Experience delivering change programs in Mobile Security and Microsoft M365.

Responsibilities

• Lead a team of Business Change Management professionals.
• Create holistic business change plans tailored to various variables.
• Understand market/user demands to drive productivity through change.

Skills

Business Change Management Expertise

Technology Expertise

Strategic Thinking

Problem-Solving Skills

Leadership Skills

Communication Skills

Project Management

Analytical Skills

Stakeholder Engagement

Adaptability

Job description

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Enterprise Technology provides reliable secure and resilient technology services and solutions to support our 400000 EY people. As part of Enterprise Technology you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.

Our aim is to create a superior customer experience with clear investment in innovation alongside operational excellence that delivers efficient quality services and solutions. You will work with technologists and business experts to meet the increasing pace of our business. That means more growth for you exciting learning opportunities career choices and the chance to make a real impact.

The opportunity

As the leader of the Business Change Management team you will be accountable for designing and managing business change campaigns to implement then drive adoption of technology products across all of EY’s employees. You’ll have the opportunity to enable EY’s employees to adopt new ways of working creating compelling business change campaigns that resonate at all levels of the company and reinforcing EY’s contribution to building a better working world.

Your key responsibilities

The Business Change Management Lead is expected to lead a team of five to ten Business Change Management professionals to support large complex change projects across the Enterprise Technology organization.

The role requires creation of holistic business change plans tailored on number of variables such as product audience legal / regulatory practices and understanding of digital adoption for user classification across the adoption curve to drive different behavioral ways to increase productivity. The incumbent must understand market / user demands have built and run adoption change campaigns in the past in scale have a firm voice and opinion whilst also possessing the project management skillset to plan report communicate drive etc.

This is a non-client facing role with great flexibility to work from a home office with limited travel. This role is guided by the BRM Service Adoption Lead.

Skills and attributes for success

• Business Change Management Expertise : Understanding of change management principles methodologies and tools to effectively manage transitions within the organization. Approximately 8-10 years of experience leading and managing complex business change plans for technology updates. Typical deliverables expected Change readiness assessment End user impact assessment business change plan and stakeholder register
• Technology Expertise : Experience delivering change programs in Mobile Security Microsoft M365 and Collaboration products and services.
• Strategic Thinking : Ability to align change initiatives with the organizations strategic goals and objectives.
• Problem-Solving Skills : Capability to identify issues develop solutions and implement changes effectively.
• Leadership Skills : Ability to lead and motivate teams influence stakeholders and drive change initiatives.
• Communication Skills : Strong verbal and written communication skills to convey messages clearly and effectively to various audiences.
• Project Management : Proficiency in project management techniques to plan execute and monitor change initiatives.
• Analytical Skills : Ability to analyze data and trends to inform decision-making and assess the impact of changes.
• Stakeholder Engagement : Skills in identifying engaging and managing relationships with stakeholders at all levels of the organization.
• Adaptability : Flexibility to adapt to changing circumstances and manage uncertainty in a dynamic business environment.

Ideally you’ll also have

• PROSCI certification is highly desirable
• Excellent active listening skills
• Demonstrate adaptability having a primary focus but also executing multiple project assignments with varying scope
• Consultative questioning influencing and critical / innovative thinking skills
• Experience managing indirect resources from other teams
• Expertise with reporting and analytics and a strong bias toward data-driven decisions
• Experience with content production and planning calendars
• Familiarity with gamification leaderboards and other engagement tactics

What we offer you

At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence Apply today.

To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Employment Type : Full Time

Experience : years

Vacancy : 1