Business Analyst (Supply Chain)

City IT; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading UK IT firm is seeking a Business Analyst to join their Supply Chain team. This remote-first role involves transforming legacy systems and delivering cloud-first solutions. The ideal candidate will have proven experience in IT projects, strong stakeholder engagement skills, and proficiency in BPMN. You'll work in an inclusive team that values collaboration and innovation, contributing to Agile processes and improving business models.

Benefits

Discretionary bonus

Flexible hours

25 days holiday plus bank holidays

Company pension

Employee Assistance Programme

Learning and development support

Qualifications

• Proven experience as a Business Analyst in IT projects.
• Ability to work independently.
• Stakeholder engagement skills in an Agile environment.

Responsibilities

• Elicit, document, and manage functional and non-functional requirements.
• Facilitate workshops and meetings between technical and non-technical teams.
• Contribute to Agile ceremonies and support testing and risk management.
• Model business processes using BPMN and identify areas for improvement.

Skills

Stakeholder engagement skills

Experience in Agile environments

Proficiency in BPMN

Experience in supply chain

Knowledge of JIRA and Confluence

Education

Recognized business analysis qualification (IIBA/BCS)

Tools

JIRA

Confluence

Job description

About the Role:

We're looking for a Business Analyst to join our Supply Chain team within our global IT division. You will help drive transformation by replacing legacy systems, delivering cloud-first solutions, and exploring automation and AI to enhance our operations.

This role offers the opportunity to solve real-world problems, develop new tools, and work on initiatives impacting how we operate, sell, and serve. Our team values care, curiosity, collaboration, openness, and delivering value.

What You'll Do:

1. Requirements Gathering & Analysis: Elicit, document, and manage functional and non-functional requirements; collaborate with stakeholders to understand business needs.
2. Facilitation & Engagement: Facilitate workshops and meetings; act as a bridge between technical and non-technical teams.
3. Agile Delivery & Documentation: Contribute to Agile ceremonies; maintain a backlog of user stories; support testing and risk management.
4. Process Improvement: Model business processes using BPMN and identify areas for improvement.

What You'll Bring:

1. Must haves: Proven experience as a Business Analyst in IT projects; stakeholder engagement skills; experience in Agile environments; ability to work independently; proficiency in BPMN.
2. Nice to haves: Experience in supply chain, WMS, wholesale, or distribution; knowledge of JIRA and Confluence; recognized business analysis qualification (IIBA/BCS).

Location:

This role is remote-first, with occasional travel to Durham and other CEF locations.

Why Join Us?

• Founded in 1951, CEF is the UK's leading electrical wholesaler with a global presence.
• Our IT team is modernizing core systems, adopting cloud technologies, and exploring automation and AI.
• We value care, openness, curiosity, collaboration, and delivering value.
• Join a down-to-earth, inclusive team that encourages ownership and experimentation.

What's In It For You?

• Remote-first environment
• Discretionary bonus
• Flexible hours
• 25 days holiday plus bank holidays
• Company pension
• Employee Assistance Programme
• Learning and development support

Our Hiring Process:

1. Introductory call with Talent Team
2. Interview with Business Analysis Practice Lead and Lead Business Analyst
3. Interview with Global Head of ERP & Supply Chain Systems
4. Informal meeting with Delivery Director

How to Apply:

Click the apply button or contact Becca Lowes for questions. We look forward to hearing from you.