Business analyst - Single Sign on & Optimizely

Lorien; City Of London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A digital transformation consultancy is looking for a Business Analyst to support a high-impact digital transformation programme. This remote role involves collaborating with stakeholders to define business requirements, enhancing Azure B2C user journeys, and ensuring data compliance. The ideal candidate has strong experience in digital environments and exceptional stakeholder management skills.

Qualifications

• Experience driving digital transformation and creating user-centric solutions.
• Ability to translate technical concepts into actionable insights.
• Understanding of compliance standards like GDPR and HIPAA.

Responsibilities

• Collaborate with stakeholders to define and document business requirements.
• Support the design and implementation of enhanced Azure B2C user journeys.
• Analyze data flows across Microsoft Customer Insights and Optimizely CDP.

Skills

Proven experience as a Business Analyst in digital or data-driven environments

Strong understanding of identity platforms (Azure B2C), CDPs, and analytics tools

Familiarity with RESTful APIs, GraphQL, and integration protocols (OAuth, SAML, OpenID)

Excellent stakeholder management and communication skills

Experience working in agile delivery team

Job description

Business Analyst - Single Sign on & Optimizely

Remote | Contract - 6 Months | Inside IR35 (Umbrella)

We're looking for a Business Analyst to support a high-impact digital transformation programme. This is a remote opportunity to work with cutting-edge technologies and help shape the future of customer experience, data integration, and identity management.

Key Responsibilities

• Collaborate with stakeholders to define and document business requirements
• Translate complex technical concepts into clear, actionable insights
• Support the design and implementation of enhanced Azure B2C user journeys
• Work closely with engineering teams to ensure seamless API-first integrations
• Analyse data flows across Microsoft Customer Insights and Optimizely CDP
• Ensure alignment with GDPR, SOC 2, and HIPAA compliance standards
• Facilitate workshops, journey mapping, and process optimisation

What You'll Bring

• Proven experience as a Business Analyst in digital or data-driven environments
• Strong understanding of identity platforms (Azure B2C), CDPs, and analytics tools
• Familiarity with RESTful APIs, GraphQL, and integration protocols (OAuth, SAML, OpenID)
• Excellent stakeholder management and communication skills
• Experience working in agile delivery team

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.