Business Analyst - ServiceNow

VIQU IT; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global technology company in Central London is hiring a Business Analyst specializing in ServiceNow for a 12-month contract. You'll join the Project Management team, assisting in the delivery of a key ServiceNow implementation project. Responsibilities include converting requirements into functional specifications and engaging with stakeholders. Professional services experience is advantageous. Hybrid working is available.

Qualifications

• Solid Business Analysis skills, specializing in ServiceNow ITSM.
• Experience in designing and implementing ServiceNow solutions.
• Ability to document and translate technical requirements.

Responsibilities

• Assist in the delivery of a business-critical ServiceNow project.
• Converting high-level business requirements into functional specifications.
• Prepare and lead workshops to identify business needs.

Skills

Business Analysis

ServiceNow ITSM

Stakeholder management

Process mapping

Job description

Overview

Business Analyst – ServiceNow – Inside IR35. A Global Company in Central London is hiring for a 12-month contract to assist with a new ServiceNow implementation.

This ServiceNow Business Analyst will join the Project Management team, working alongside a Senior Project Manager, assisting in the delivery of a business-critical ServiceNow project.

Responsibilities

• Solid Business Analysis, specialising in ServiceNow ITSM
• Experience in designing and implementing ServiceNow solutions
• Converting high-level business requirements and user requirements into functional specifications and documenting them
• Requirement statements that are complete, concise, traceable, feasible and detailed to the required standards
• Process mapping from end-to-end business services
• Preparing, organising and leading workshops, interviews and facilitating groups to identify business needs and objectives; analyse data to produce meaningful requirements
• Specific exposure to business change and business improvement projects
• Ability to engage with internal and external suppliers to ensure roadmaps are complete
• Ability to document and translate technical requirements into the live environment
• Experience with user journeys
• Stakeholder management and analysis
• Large-scale / enterprise infrastructure project experience
• Hybrid working – 1-2 days per week on-site could be required
• Professional services experience would be an advantage (Financial, Insurance, Legal)

Requirements

• Inside IR35
• Flexible approach to managing and prioritising a high workload and multiple complex issues in a changing environment with tight deadlines
• Pass Credit and DBS checks before start
• 12-month contract

Next steps

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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