Business Analyst - Housing / Repairs / Maintenance / Assets / Property Services

Informed Recruitment; Willenhall; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A dedicated consultancy in the UK is seeking an experienced Business Analyst to drive the procurement and implementation of application technology as part of a digital transformation. The candidate will engage stakeholders and develop functional requirements while improving business processes. Essential experience includes working with social housing or asset management software, strong communication, and problem-solving skills. This hybrid role requires weekly presence in an office within West Midlands.

Qualifications

• Demonstrable commercial experience as a Business Analyst.
• Experience in mapping processes and User Acceptance Testing.
• Experience with property services or asset management processes.

Responsibilities

• Shape, develop, and own business solutions.
• Engage stakeholders for requirement gathering.
• Translate business requirements into technical specifications.

Skills

Experience in business analysis

Strong communication skills

Problem-solving skills

UAT mapping experience

Experience with social housing software

Tools

SQL

MRI Repairs/Assets

Civica Cx Housing

Job description

Are you an experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take a key role in the procurement and implementation of new application technology whilst continuously improving an application architecture suite for a respected & established social enterprise as part of a wider digital transformation programme. This contract is offered on an initial six-month basis with scope to run - and outside of IR35.

The purpose of your role new role will be to shape, develop, and own end to end AsIs / ToBe business solutions, business analysis activities, and the development of business requirements, and / or develop functional and non-functional requirements for procurement. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities.

Essential

• Demonstrable commercial experience of effectively working independently as a Business Analysis.
• Strong experience mapping AsIs / ToBe processes and User Acceptance Testing (UAT)
• and / or; Developing functional and non-functional requirements.
• Experience working with Social Housing, Repairs, Maintenance, Asset Management or Property Services business processes.

Desirable

• Excellent communication skills and strong work ethic.
• Demonstrable experience of working with dedicated housing repairs or assets software (Such as MRI Repairs / Assets, Rocc Uniclass, Total Mobile / Connect, Real RAM4000, ECMK Integrator, OneServe, Plentific, Platform-specific Field Services, Pimss, Cx / Keystone, / TechnologyForge, Asprey, or similar) or the Property Services / Assets modules of Social Housing applications (Such as NEC / Northgate Housing, Civica Cx Housing, MRI Enterprise / Orchard Housing / Capita One / OPENHousing, Aareon QL, MIS ActiveH, or similar).

SQL Scripting

Relevant certification (such as ITIL, BCS, vendor specific accreditation or similar).As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based with weekly presence required in a West Midlands office. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay as interview slots are waiting be filled.

Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website