Business Analyst Group Manager

PowerToFly; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Belfast is seeking a Business Analyst Group Manager responsible for managing complex applications and leading professional teams. This role requires excellent communication skills and a comprehensive understanding of cross-functional areas. Ideal candidates will have business analyst and project management experience, with proficiency in Agile methodologies and tools like JIRA. The company offers a competitive salary, generous holiday allowance, and an inclusive workplace culture.

Benefits

Generous holiday allowance

Annual performance-related bonus

Private medical insurance

Employee Assistance Program

Pension plan

Paid parental leave

Special discounts for employees

Access to learning resources

Qualifications

• Experience with learning application implementation and management.
• Reputation as a reliable, knowledgeable resource internally and externally.
• Ability to develop project plans, manage individual deadlines and goals.
• Awareness of current learning industry trends and technologies.

Responsibilities

• Manage significant projects independently.
• Develop business plans, policies, and procedures to improve efficiencies.
• Identify stakeholders and manage relationships.
• Facilitate cross-functional coordination.
• Communicate project status, issues, and risks to stakeholders.

Skills

Business Analyst experience

Agile methodologies

Root cause analysis

Project Management

Technical expertise

Team Management

Client expectations management

Vendor relationship management

Education

Bachelor’s or equivalent degree

Tools

JIRA

MS Office applications

MS Project

Visio

Adobe Acrobat Professional

Job description

Team/Role Overview

The Business Analyst Group Manager is accountable for management of complex, critical organization-wide applications. The role leads a team of professionals and requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the function’s objectives. The manager applies in-depth knowledge of the business impact of technical contributions and is generally accountable for delivery of a full range of services related to application ownership for the entire organization. Excellent communication skills are required to negotiate internally at a senior level and sometimes externally. The manager is accountable for the end results of an area, exercises control over resources, application lifecycle, configuration, policy formulation and planning, and primarily affects a sub‑function. The role is involved in short‑ to medium‑term planning of actions and resources for the area and has full management responsibility of a team or multiple teams, including people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions, terminations, and budget approval.

What you'll do

• Manage significant projects, including multiple products or processes with a high level of independence.
• Develop and exercise business plans, policies and procedures, and lead projects to improve efficiencies.
• Identify stakeholders and key organizations, building and managing relationships.
• Direct the creation of multiple projects of work and manage their alignment to business goals.
• Facilitate, coordinate and arbitrate cross‑functional macro topics within and across projects with Senior Management.
• Identify and drive resolution of issues, including those outside established projects, to ensure scope definition.
• Work with the project sponsor to ensure business case and cost‑benefit analysis align with business objectives.
• Drive adherence to project processes, procedures, methods and standards and leverage best practices across the project.
• Assist the project team in negotiating for resources owned by other departments to ensure project completion.
• Communicate status, issues and risk disposition to all stakeholders, including Senior Management, in a timely manner.
• Identify risks impacting project delivery and ensure mitigation strategies are developed and executed when necessary.
• Appropriately assess risk when business decisions are made, uphold compliance with applicable laws, regulations and Citi policy, and manage and report control issues with transparency.
• Provide leadership and strategic direction for projects related to the learning ecosystem, acting as product owner to drive prioritization and standardization.

What we’ll need from you

• Business Analyst experience.
• Experience with learning application implementation and management.
• Project Management experience (preferred).
• Team Management experience.
• Technical expertise including proficiency with Agile scrum, waterfall methodologies and JIRA.
• Reputation as a reliable, knowledgeable resource internally and externally.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, gathering, reporting, trend analysis, and application health analysis.
• Root cause analysis skills to identify issues, problems and potential risks and generate solutions.
• Scope and manage project changes, assessing impact on budget, time and risk.
• Manage client expectations, anticipate operational and tactical risks, and track requirements and issues.
• Proficiency in MS Office applications, MS Project, Visio and Adobe Acrobat Professional.
• Vendor relationship management experience.
• Awareness of current learning industry trends, technology and AI opportunities for efficiency improvements.
• Bachelor’s or equivalent degree.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide best‑in‑class benefits that help you stay well, live well and save well.

At Citi Belfast, you will join a business‑casual workplace with a hybrid model (up to two days working at home per week) and receive a competitive base salary (annually reviewed). Additional benefits include:

• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• A discretionary annual performance‑related bonus.
• Private medical insurance packages.
• Employee Assistance Program.
• Pension plan.
• Paid parental leave.
• Special discounts for employees, family and friends.
• Access to extensive learning and development resources.

We are committed to ensuring our workplace is inclusive and welcoming for everyone. Citi welcomes talent from around the world who are energized, motivated and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group

Project and Program Management

Job Family

Project Management

Time Type

Full time

EEO Statement

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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