Business Analyst (D365 CE)

Nigel Franks International; United Kingdom; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading recruitment firm is seeking a Senior Business Analyst to work on D365 CE solutions across the UK. This role involves collaborating with technical teams, conducting process mapping, and delivering tailored training. The successful candidate will enjoy a flexible hybrid working model and a starting salary between £55k and £65k, plus additional benefits such as health insurance and life assurance.

Benefits

Starting Salary: £55k-£65k

Flexible working model

Life Assurance

Health Insurance

Qualifications

• Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.
• Strong understanding of Power Apps, Power Automate, and Dataverse.
• Familiar with Agile and/or Waterfall methodologies.

Responsibilities

• Collaborate with technical teams on D365 CE integration.
• Conduct process mapping for solution implementation.
• Deliver post-go-live support.

Skills

Business Analyst experience

D365 CE solutions

Power Platform

Stakeholder engagement

Process modelling

Communication skills

Job description

Senior Business Analyst (D365 CE) - UK Wide.

Home-based with occasional travel to client site!

Role & Responsibilities

• Collaborate with technical teams on D365 CE integration's, data migrations, and Power Platform enhancements.
• Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation.
• Analyse CRM data and dashboards to provide insights and recommend process improvements.
• Support testing phases (incl. UAT) and create tailored user training for D365 CE and Power Platform solutions.
• Deliver post-go-live support to drive user adoption and maximise value from D365 CE implementations.

Skills & Experience

• Proven experience as a Business Analyst delivering D365 CE and Power Platform solutions.
• Strong understanding of Power Apps, Power Automate, and Dataverse within a business context.
• Skilled in stakeholder engagement, process modelling, and change management.
• Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments.
• Excellent communication skills with the ability to translate technical features into business value.

Benefits

• Starting Salary: £55k-£65k (dependent on experience)
• Flexible, hybrid working model
• Life Assurance, Health Insurance, and more!