Business Analyst / Change Analyst (AWDO-P14201) in Hounslow)

AWD online; Greater London; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

A leading consulting firm in Greater London is seeking a Business Analyst / Change Analyst to support business transformation initiatives. You will engage with stakeholders to elicit requirements and design effective processes. The role offers hybrid working, with 3 days at home and 2 at the Heathrow office, as well as a salary starting at £36,000, increasing to £38,000 after 6 months. Ideal candidates will have solid experience in business analysis and excellent communication skills.

Qualifications

• Proven experience in business analysis or change delivery roles.
• Experience with requirements elicitation and process mapping.
• Strong communication skills to engage varied stakeholders.

Responsibilities

• Lead stakeholders in requirements gathering and process design.
• Engage with business and IT stakeholders to provide updates.
• Design end-to-end business processes and high-quality documentation.
• Support planning and implementation of change initiatives.
• Identify and manage risks and issues impacting delivery outcomes.

Skills

Business analysis

Change delivery

Stakeholder engagement

Process design

Risk management

Problem-solving

Documenting specifications

Testing and UAT

Tools

Microsoft Excel

Microsoft Word

Microsoft Visio

Microsoft PowerPoint

Job description

Business Analyst / Change Analyst

An excellent opportunity to support business transformation, requirements analysis and change delivery, working with stakeholders across operations, IT and strategy to design and implement effective business and system solutions.

If you’ve also worked in the following roles, we’d also like to hear from you: Implementation Analyst, Process Analyst, Systems Analyst, Transformation Analyst, Business Change Implementation Analyst

SALARY: £36,000 per annum, increasing to £38,000 per annum after a successful 6 month probation + Benefits

LOCATION: Hybrid Working from Home 3 Days per Week and 2 Days per Week from the Office in Heathrow

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday to Friday 09:00 – 16:30

JOB OVERVIEW

We have a fantastic new job opportunity for a Business Analyst / Change Analyst to join a dynamic Strategy and Transformation environment supporting organisation‑wide change initiatives.

As a Business Analyst / Change Analyst you will work closely with business and IT stakeholders to elicit requirements, design end‑to‑end processes and support the delivery of high‑quality operational and technical solutions aligned to strategic objectives.

The Business Analyst / Change Analyst role offers exposure to multiple concurrent initiatives, with a strong focus on continuous improvement, change management and successful transition into business‑as‑usual operations.

DUTIES

• Business Requirements Gathering: Leading stakeholders through requirements elicitation and process design to support change delivery
• Stakeholder Communication: Engaging with business and IT stakeholders, providing clear updates, reports and recommendations
• Process Design: Designing end‑to‑end business processes and producing high‑quality documentation and specifications
• Change Delivery Support: Supporting analysis, planning and implementation activities across change initiatives
• Risk And Issue Management: Identifying, managing and escalating risks and issues to protect delivery outcomes
• Systems and Integration Support: Working with technical teams to support system requirements and solution design
• Change Management: Owning smaller change initiatives and ensuring smooth transition into business‑as‑usual
• Continuous Improvement: Identifying process and system improvements to enhance efficiency and performance
• Testing and UAT: Developing test plans, coordinating user acceptance testing and supporting early life issue resolution

CANDIDATE REQUIREMENTS

• Previous experience in business analysis, change delivery or implementation roles
• Proven experience of business requirements elicitation and process mapping
• Experience with process design, documentation and functional specifications
• An understanding of IT architecture, systems and integration solutions
• Ability to manage multiple small projects concurrently across varied stakeholders
• Strong communication skills with the ability to engage technical and non‑technical audiences
• Excellent attention to detail and a structured, analytical approach
• A problem‑solving mindset with a focus on improving customer and user experience
• Proficiency in Microsoft Excel, Word, Visio and PowerPoint

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14201